09-20-2008 5:12 PM
Solved! Go to Solution.
09-20-2008 5:36 PM
That is not something that can be changed as it is the way it's done. The best thing to do, is to call 1 week or so before the expiration date and add the money then. You don't need to renew the first time they send the notice. If you don't think you can remember the date, write it on your calendar. I do that to remind myself when I need to change the filter in my water every two months and other similar things.
I know my $ rollover, but I've noticed that if I buy 90 days of airtime, they start from the date I purchased them and are not simply added to my balance of airtime.
ATT sends a notice to add time about 2 months before the expiration date of the airtime. Unfortunately, if I renew when they send the first notice, I lose the 2 months remaining airtime.
this policy seems a little unfair. I have to renew right at the end of my airtime or lose paid for airtime.
Can this be changed?
Or do I have to complain to Customer Service every 90 days?
Has anybody else noticed this?
I was about to buy a year, but will lose the 2 months I have of remaining airtime. This is a little silly .
10-03-2008 5:15 PM
- Doug Larson
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