Need to find contract number for my go-phone number

I have had a go-phone for many years and now I want to port this numb er to a new carrier with a data plan.

Carrier requires the AT&T contract number which I could not find in my online account. Where at AT&T could I call and obtain that contract number?

Any help is appreciated.

Responses

Accepted Solution

Official Solution

formerlyknownas

ACE - Sage

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117K Messages

7 years ago

You mean account number, there are no contracts. Call 611 and ask ATT. You need account number and PIN code to port your number.

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christa2000

Contributor

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3 Messages

7 years ago

Yes, I need the account number - thank you for pointing that out for my call
to AT&T. I will call 611 from my phone.

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A

Anonymous

New Member

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25.7K Messages

7 years ago

Why is this not available online? *611 wait times can be extremely long.

This seems like an unnecessary obstacle to prevent customers from changing carriers! Highly unethical and predatory.

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I had a phone from cricket and I need phone records incoming calls or outgoing calls ... how can I get the phone numbers .. but I disconnected the phone . How can I retrieve phone numbers.. call me at 830 7763545 if someone can help me out

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sandblaster

ACE - Expert

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64.7K Messages

7 years ago

@78852eaglepass This is a public forum, please remove your personal information. It's a bad idea to post your phone number, unless you like telemarketing calls.

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78852eaglepass

Tutor

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5 Messages

7 years ago

K

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Tretiree

Guru

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464 Messages

7 years ago

If the phone is disconnected, not sure if there will be a billing number or phone records. Unless it was recently disconnected.

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78852eaglepass

Tutor

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5 Messages

7 years ago

Yes it was reasonably disconected on march 2017

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AT&T Community Forums

christa2000