I'm being charged $9.99 per month

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I'm being charged $9.99 per month

There is a charge of 9.99 on the same day every month on my gophone. I don't use any apps or special ringtones,and never connect to the internet on purpose, the billing information doesn't say to whom the money is paid. How do I get this stopped? What number do I call?

 

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Accepted by jamileh (Former Community Manager)
‎09-30-2015 1:39 AM

Re: I'm being charged $9.99 per month

Hi jerloch,

 

What you're experiencing is a subscription charge or some sort. It can easily be removed by customer care by calling 611 from your cell, or you can try this site: https://cingular-oac.qpass.com/oac/html/signin.do, not sure if it works for prepaid phones.

 

d.

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