GoPhone service on iPhone or other 4G devices

Former Community Manager

GoPhone service on iPhone or other 4G devices

Good news! You can now use GoPhone service on your iPhone and other 4G devices!

 

We know you want prepaid options for the latest devices. That's why you can activate GoPhone prepaid service as long as your iPhone or other 4G device isn't under contract. You can purchase a new iPhone or other 4G device with our no-commitment pricing option.

 

With GoPhone for your iPhone or other 4G device, you can use the following services:

 

  • Wi-Fi data only (including AT&T Wi-Fi hotspots)
  • Voice
  • Text Messaging
  • Picture & Video Messaging on iOS5.x and prior versions
  • Voicemail
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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

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Message 1 of 27 (13,730 Views)
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Professor

Re: GoPhone service on iPhone or other 4G devices


sullystuff wrote:

I visited an AT&T store this morning. The rep gave me a SIM card and told me I needed to call customer service to set up my iPhone 4 on a prepaid plan.

 

So I called customer service and they said it can't be done. I referenced the web page listed in the first reply and she couldn't find it. She said these forums aren't monitored by AT&T so it was probably was a fake.

 

Has anyone successfully with AT&T's blessing put their iPhone on a prepaid plan?

 

Thanks for any help.

 

 

 

 


If you remember the rep's name and the store location, please forward that to ATTCustomerCare.  AT&T reps should not call forum posts fake, especially one started by an AT&T employee.  It's one thing to not know something; the rep should find out more information.  It's another thing to accuse other people of dishonesty to mask his own ignorance.

Message 16 of 27 (12,791 Views)
Master

Re: GoPhone service on iPhone or other 4G devices

[ Edited ]

I've been using an iPhone 4 on my prepaid GoPhone plan for almost 9 months, now. I did not activate my SIM card with the iPhone. Instead, I activated the SIM in a different phone that was "approved", and later cut it down and switched it. Keep in mind, SIM cards are locked to the original device it was activated to for a period of up to six months. I've been using my current SIM card for almost 3.5 years. I've used this SIM in 5 different phones in that time span. I would strongly recommend doing this. I have never tried to activate an iPhone's IMEI number with a fresh SIM card.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 17 of 27 (12,778 Views)
Scholar

Re: GoPhone service on iPhone or other 4G devices

Do you have cellular data?

Message 18 of 27 (12,749 Views)
Master

Re: GoPhone service on iPhone or other 4G devices


Osttiroler wrote:

Do you have cellular data?


Nope! I don't need and/or want a data plan, which is why I went the prepaid route. 

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 19 of 27 (12,723 Views)
Scholar

Re: GoPhone service on iPhone or other 4G devices

[ Edited ]

Wild Banchi wrote:

Nope! I don't need and/or want a data plan, which is why I went the prepaid route. 


My question is: Is it really true that AT&T data service shuts off just when they realize from the traffic it is an Iphone.

 

Can someone give me an answer.

Message 20 of 27 (12,689 Views)
Professor

Re: GoPhone service on iPhone or other 4G devices


Osttiroler wrote:

Wild Banchi wrote:

Nope! I don't need and/or want a data plan, which is why I went the prepaid route. 


My question is: Is it really true that AT&T data service shuts off just when they realize from the traffic it is an Iphone.

 

Can someone give me an answer.


You are asking how to get around a carrier's rules on the carrier's forum.  This is not the best place to ask a question like that.

Message 21 of 27 (12,646 Views)
Scholar

Re: GoPhone service on iPhone or other 4G devices

[ Edited ]

21stNow wrote:

You are asking how to get around a carrier's rules on the carrier's forum.  This is not the best place to ask a question like that.



AT&T offers a plan for us$ 65 included the 1 GB of data.

 

I would like to use this for my 2 month journey through the United States. I can not make a contract because I'm just a tourist.

 

But I do not want to wast us$ 130 because the data service is shut down before the 2 month are over.

 

Message 22 of 27 (12,626 Views)
Contributor

Re: GoPhone service on iPhone or other 4G devices

I've been a GoPhone subscriber since 2009, just using credit built up whilst I was home in the UK whilst here on vacation. Usually I simply swap rate plan from $2 Daily to $25 monthly add a data package and I'm set for my time here, then reverse that when I leave.

 

My previous iPhones worked with data ok (via an APN change - sorry I know that's taboo, but seems crazy I'd need to do that anyway) last visit in Sept I changed to a nano sim ready to use in my iPhone 5. I have tried changing APN but despite having a 4G icon my data is blocked.

I chatted online with support who suggested as I own my iPhone (brought unlocked via Apple) I'd need to change to a month by month plan for data to work.

I have visited 3 AT&T stores all of them said even though it was a month by month thing it was still a contract and they credit checked me. But as I'm not a US Citizen I don't have a social security no. I do have a US bank account and my GoPhone account is registered to A US address.

So they did a credit check entering a fake Social Security number and because my UK Driving Licence number was too long/different they only entered part of it. It came back wanting me to pay a $500 deposit hold for 2 years.

in one store the manager said try Virgin Mobile and in another I was referred to TMobile.

 

I don't want to leave AT&T I have had no issues in my 4yrs with you till now, but I went to T-Mobile and within 10mins had a working month by month SIM for $60 up front.

Message 23 of 27 (12,612 Views)

Re: GoPhone service on iPhone or other 4G devices

Hi-I wanted to respond to let you know that they absolutely will not let you get 4G or 4G LTE on any prepaid device and or plan. I went round and round and argued with the store manager here in Cincinnati about this asking them why if I paid $65 for their smartphone plan with 1GB of data, that I couldn't get 4G service on my Blackberry. They wouldn't give me a straight answer, but I will because I know someone on the "inside". The sim card for all go phones has a chip in it that will not allow you to receive any 4G/4G LTE service, even if the phone is a 4G/4G LTE device. The most you can get is 3G service. It's absolutely ridiculous and is cheap on AT&T's part.. This is so they can force you to be in a contract, to pay full price for a phone and their high postpaid prices (over $65) just to get 4G/4G LTE service. It's a rip-off. I've tried this with my wife's phone too.
Message 24 of 27 (10,296 Views)
Mentor

Re: GoPhone service on iPhone or other 4G devices

Until today? http://goo.gl/OEL4j
Message 25 of 27 (10,232 Views)
Contributor

Re: GoPhone service on iPhone or other 4G devices

iPhone I now officially supported by GoPhone. They have 3 price plans to choose from, 2 of which include data and the third has an available add-on data package.
My iPhone 4S works perfectly, but slowly on this new plan. My average data rate is ~2mbps, which isn't close to 4G and is even on the slow end of 3G speeds.
However, it is better than EDGE data and certainly better than the ZERO data that I've had on my GoiPhone for the past 3 years. http://bit.ly/1e0Wgb6
Message 26 of 27 (5,672 Views)
Contributor

Re: GoPhone service on iPhone or other 4G devices

I truly doubt that I will stick with AT&T with the purchase of my next iPhone. They are not being at all
competitive with their pre-paid options. We are paying with the same US dollars as post-paid subscribers, but without ANY of the respect they receive from this corporation.
If AT&T makes significant changes to the services/speeds offered to pre-paid customers I may consider staying. But, I will most likely go to a more respectful carrier, like Virgin Mobile, who doesn't treat their pre-paid subscribers with disdain.
Message 27 of 27 (5,671 Views)
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