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MaxBlue's profile

Contributor

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1 Message

Sunday, April 16th, 2017 4:04 AM

Deleting old credit card

How do I delete old credit cards from the list of cards used to refill a go phone account.

 

Accepted Solution

Official Solution

Community Support

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230.7K Messages

7 years ago

Hello @MaxBlue,

 

Removing or managing your payment information is easy. I can certainly help you with this!

 

Please be signed into your online account to get started. Once you’re in, please follow these steps:

  1. At the top of the page, select myAT&T > Billing, Usage, Payments > Update Stored Payment Method.
  2. In the Stored Payment Methods section, select Edit.
  3. Select Delete to remove a payment method.
  4. Done.

 

If there’s anything else I can assist you with, I am always here! Don’t hesitate to reach out! Have a great rest of your week.

 

Adrian, AT&T Community Specialist

New Member

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10 Messages

9 months ago

This method does not work and will require a call to AT&T Customer Service each and every time to get the card removed. Setting default payment to new card and adding new card will not work either. It will result in the payment not being successful and again requiring a call to Customer Service each and every time. 

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