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WStowe's profile

Tutor

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7 Messages

Friday, June 16th, 2017 10:50 AM

Billing

I got a text message on June 14 as a reminder my phone bill will occur in 2 says for $185. Today my card is charged $200.26, same as last month and last month I had 1 more line than I do this month, so why am I being charged the same amount for 3 lines as I was for 4 lines?

ACE - Sage

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117K Messages

7 years ago

We can't see your bill.  If the bill was already produced 3 weeks ago for $200, then auto pay would still be on that bill for last month.   If you dropped a line during that bill period, the credit for the partial month would appear on the next bill.   Your next bill would be reduced by the full line fee, plus a partial (prorated) month line fee.  

 

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