Contributor
•
1 Message
Amount credited: But renew date is showing old date instead on new date
Hi,
I am on 45rs rental plan and I have subscribed for autopay, which means I would be paying $40 but they are deducted &48.09.
My concerns in short, why did 48.09 was deducted and why renew date is still old not new.
My number is [edited for privacy – please do not post personal information]
Thanks,
Shaffic
ATTHelp
Community Support
•
231.3K Messages
7 years ago
Good day @shaffic,
I completely understand your concern on your bill. The good news is I am here to help!
There are several factors which can be causing your bill to be slightly higher; with more research, I am confident I can clear this up for you!
Please be on the lookout for my private message. I would like to take this opportunity to take a deeper look into your account and have this fully resolved by gathering more information from you.
Talk to you soon. Have a great day!
Adrian, AT&T Community Specialist
0
0