Adding Airtime- PayGoOnline

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@doubleriospy09 wrote:
     I noticed that I was able to add airtime online before using the http://www.paygonline.com option before, but now, no matter what card I use, I get an error message saying that "Recharge failed because the prepaid card was not in an available state or it does not exist." This never did this before, and I know the cards are active because I can call them in and they work. Anyone have any ideas why?

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     How many digits lonmg is the pin number you are trying to activate through your online account. not all cards can be activated through your online account.

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@wilcre wrote:

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@doubleriospy09 wrote:
     I noticed that I was able to add airtime online before using the http://www.paygonline.com option before, but now, no matter what card I use, I get an error message saying that "Recharge failed because the prepaid card was not in an available state or it does not exist." This never did this before, and I know the cards are active because I can call them in and they work. Anyone have any ideas why?

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     How many digits lonmg is the pin number you are trying to activate through your online account. not all cards can be activated through your online account.

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@doubleriospy09 wrote:

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@wilcre wrote:

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@doubleriospy09 wrote:
     I noticed that I was able to add airtime online before using the http://www.paygonline.com option before, but now, no matter what card I use, I get an error message saying that "Recharge failed because the prepaid card was not in an available state or it does not exist." This never did this before, and I know the cards are active because I can call them in and they work. Anyone have any ideas why?

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     How many digits lonmg is the pin number you are trying to activate through your online account. not all cards can be activated through your online account.

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     There are 10 digits

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     Try calling this number here to activate the card 1-800-352-4071

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@wilcre wrote:

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@doubleriospy09 wrote:

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@wilcre wrote:

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@doubleriospy09 wrote:
     I noticed that I was able to add airtime online before using the http://www.paygonline.com option before, but now, no matter what card I use, I get an error message saying that "Recharge failed because the prepaid card was not in an available state or it does not exist." This never did this before, and I know the cards are active because I can call them in and they work. Anyone have any ideas why?

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     How many digits lonmg is the pin number you are trying to activate through your online account. not all cards can be activated through your online account.

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     There are 10 digits

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     Try calling this number here to activate the card 1-800-352-4071

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thanks for the number, but I still wonder if there is a way to do it online, I know it may not make much sense, but the online way of doing it was so much easier. Any suggestions?

Thanks!

-MAR

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@doubleriospy09 wrote:

 

thanks for the number, but I still wonder if there is a way to do it online, I know it may not make much sense, but the online way of doing it was so much easier. Any suggestions?

Thanks!

-MAR

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Are you sure your prepaid card hasn't expired? To the best of my knowledge you should still be able to recharge online.

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@Patico wrote:

 

No, OP's card is a 10-digit Fastcard. You have to call the # wilcre mentioned. Any regular and unused 13-digit PAYG pin can be redeemed online at anytime....well almost all of them (at&t decided abruptly few months ago not to honor any 13-digit activation PINs people like me had paid to them for, but that's another story).

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Oh, I see! Almost all the times I refilled online I was just using PINs bought on eBay and never had a problem. Needless to say, I didn't pay any attention to their length or origin. Thanks for explaining, it sure is good to have you back!

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@dmapr wrote:

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@Patico wrote:

 

No, OP's card is a 10-digit Fastcard. You have to call the # wilcre mentioned. Any regular and unused 13-digit PAYG pin can be redeemed online at anytime....well almost all of them (at&t decided abruptly few months ago not to honor any 13-digit activation PINs people like me had paid to them for, but that's another story).

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Oh, I see! Almost all the times I refilled online I was just using PINs bought on eBay and never had a problem. Needless to say, I didn't pay any attention to their length or origin. Thanks for explaining, it sure is good to have you back!

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Thanks, that's nice from you! I'll try to stick around (if the mods don't ban me first, lol!).

I don't buy GoPhone PINs from eBay anymore. I've found better deals with onlines retailers, around 10%off or sometimes even up to 15%off using coupon codes. I've also found the newer GoPhone "Feature cards" (also Fastcards, at Walmart, RadioShack etc.) very handy.

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@Patico wrote:

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@dmapr wrote:

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@doubleriospy09 wrote:

 

thanks for the number, but I still wonder if there is a way to do it online, I know it may not make much sense, but the online way of doing it was so much easier. Any suggestions?

Thanks!

-MAR

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Are you sure your prepaid card hasn't expired? To the best of my knowledge you should still be able to recharge online.

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No, OP's card is a 10-digit Fastcard. You have to call the # wilcre mentioned. Any regular and unused 13-digit PAYG pin can be redeemed online at anytime....well almost all of them (at&t decided abruptly few months ago not to honor any 13-digit activation PINs people like me had paid to them for, but that's another story).

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Oh ok. I noticed that some cards work from some stores. These cards I tried were from Target. I wonder if that has anything to do with it? Thanks for shedding light on this!

Sincerely,

MAR