Contributor
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AT&T GoPhone rate plan
I'm on the $60.00/monthly plan for unlimited talk/text/data up to 4GB. I have three important questons. (1) If my rate plan renews on 03/09/15, what exact time and date will I not be able to call/text somebody? (2) The last GoPhone refill card i bought was a $65.00 card.It renewed my plan for $60.00 and left me a remaining balance of $5.00. What happes to that $5.00 when my rate plan renews and I dont have the $60.00 at the moment to renew it? (3) Say I use only 2GB/4GB that comes with the plan by the plan renewal date, what happens to that remaining 2GB of unused data? Any answers highly appriciated.
ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hi @KZephyrelli
I’d be happy to help! If your renewal date is 03/09/15, and you do not have the required balance available to renew, your services would cease from that date.
The $5 currently on your account would remain until its expiration date (shown on the back of the refill card used) or until additional funds making up the required $60 are added.
Any unused data would be lost if not made use of by the end of the billing period.
I hope this helps!
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