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call forwarding

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call forwarding

I pay for call forwarding as my business landline goes out frequently.  The problem I have is if I have no dial tone I cannot put my call forwarding into effect.  Right now my landline is out, I have no dial tone, and I was on CHAT for help for 30 minutes and they said they would activate it for me, and here it is 2 hours later and still not working.  I am losing customers. 

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Administrator

Re: call forwarding

Hello @k3cube

 

Thank you for reaching out on our Business Community.  I want to apologize for the poor customer experience you had thus far.  I will be happy to get you some help.  Please private message me by clicking here the following information, so I can further assist you.

 

Contact Name:

Contact Number:

Contact Email:

Business Name:

Account Details:

# forwarded to:

 

Thank you.

Chris

Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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