Explore & discover

Helpful Links

Phone not receiving or sending out calls


Phone not receiving or sending out calls



Our business has a company cell phone that is running 2 sim cards. One is a German t-mobile sim, and another is an AT&T sim. It is a moto g6 plus and is set up for dual sim. Yet the AT&T sim is not receiving or sending out any calls.

Message 1 of 2

Re: Phone not receiving or sending out calls

Hello @Chempel1,


Thank you for reaching out on our Business Community.  We can have someone look into this.  Please private message me by clicking here the following information, so I can further assist you.


Contact Name:

Contact Number:

Contact Email:

Account Details:


Thank you.


Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic
Share this topic

Check out our AT&T Business Instagram page by visiting us HERE. Don’t forget to follow for updates and insights!

Additional Support