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Multi line phones with rollover


Multi line phones with rollover

I have 2 phone lines with rollover at my business. I have 2 phones located at the front counter, both brand new ATT ML 17929. say both lines ring, employee puts them both on hold and continues with line 1. Different person answers line 2 on the other phone and roughly 30 seconds later the phone disconnects. Why? Any suggestions? I replaced the phones thinking that could be the problem but I am assuming its an install issue but can't figure out what.

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Re: Multi line phones with rollover

Hello @holiday82


Thank you for reaching out on our Business Community.  I can escalate this internally to see if we can find the root cause of the issue.  Please private message me by clicking here the following information, so I can further assist you.

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Thank you.


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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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