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Forwarding AT & T Lines

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Forwarding AT & T Lines

I manage an answering service in Virginia and have a Houston based client the needs to forward her AT & T lines. She says her calls wont forward, but we'd like to confirm how business lines are forwarded. It could be her phone system, but, if not, can we confirm what's the normal method to forward lines from AT & T?

 

Megan

[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

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Contributor

Re: Forwarding AT & T Lines

Also, this is a landline that is being forwarded. Not a cell phone

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Administrator

Re: Forwarding AT & T Lines

Hello @24x7doctorsans,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. In order for me to research your issue, I will need to verify some information. Please send me a private message: https://soc.att.com/2WHJYgE


And include the following details:
Your full Name:

Business Name on Account:

Business address:

Number on your account (Acct number):
Preferred Contact #:
Email address:

What type of phone system does your client have?:

Has client called into our technical team to troubleshoot?:

 

Thank you,

Laura G.
Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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