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Can 1 business line direct calls to other business lines?

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Can 1 business line direct calls to other business lines?

I am looking for the ability to have a single business line answer the phone call and offer to send the call to person X, Y or Z, possible in different offices.   For example - if you would like to speak to Mr. X, press 1 and the phone call gets routed to him, if you like to speak to Ms. Y, press 2 and so on.

Is this technology available and if so - is it availble through AT&T or is this an equipment thing and who might have this of equipment?

Thank you

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Re: Can 1 business line direct calls to other business lines?

Hello @classic

 

 

Thank you for reaching out on our Business Community. I will be glad to help you with your business line questions.

 

Please send me a private message by click here https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/3512576

 

Please include the following information.

 

Full Name:

Preferred Contact #:

Preferred Time to be contacted (include time zone):

Email Address:

Account #:

 

 

Thank you,

Lisa

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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