I've been trying to activate the call forwarding feature for about 2 weeks and have not been successful. When I try to contact the sales person Chris whom convinced me to switch, all the response I get is that he's "escalated" the request. And has no idea when it will be completed.
IT'S CALL FORWARDING.
I don't have any idea what's going on. We are losing a ton of business and we are a doctors office so when patients call with concerns they are not able to contact us.
It is impossible to get an answer and have been looking into other non AT&T options.
Thank you for your recent posting. We appreciate your participation within the Business Community. We will be happy to help you. In order for me to research your issue, I will need to verify some information. Please send me a private message: https://soc.att.com/2TfLrZQ
And include the following details: Your full Name:
Business Name on Account:
Acct number: Preferred Contact #: Email address:
Did Chris give you a ticket number?:
Laura G. Social Media Manager
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.