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Employee

Employee

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3.5K Messages

Friday, September 8th, 2017 1:22 PM

Run a diagnostic on a SIM in AT&T Control Center

Does AT&T Control Center help you troubleshoot connectivity issues for your devices?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

Employee

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3.5K Messages

7 years ago

Yes, AT&T Control Center includes tools to help identify what may be causing connectivity issues for a device. One of these tools is the “Diagnostic” tool. Running a diagnostic provides you with all aspects of the device, including provisioning, SIM status, and more. Check out our tutorial “Running diagnostics on a SIM using the AT&T Control Center Web Portal” for more information. You can also visit asecare.att.com to see more “How To” tutorials and videos.

 

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