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Monday, March 18th, 2019 4:43 PM
Call protect
How do I activate Call Protect?
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ATTBusinessForums
Administrator
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26.2K Messages
5 years ago
Hello @TomCEP,
Thank you for reaching out on our Business Community. Please check out the following site for more information for AT&T Call Protect. https://soc.att.com/2Y3e52U
Please send me a private message by clicking here (https://soc.att.com/2Y6exgX) if you need any further assistance I will be glad to help!
Thank you,
Lisa
Social Media Manager
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clarec
Contributor
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1 Message
5 years ago
Lisa - Thanks for the link. However, it doesn't include information on how to activate Call Protect on a business line. When I try to activate it on my iPhone (that is part of my company's business plan), it says "Unable to add service. To use this service, please contact your AT&T Account Manager to add this feature to your device." I manage the AT&T accounts for my company. I cannot find where I can activate this option for my employees. I welcome your specific guidance.
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ATTBusinessForums
Administrator
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26.2K Messages
5 years ago
Hello @clarec
Thank you for reaching out on our Business Community. If you have a Business Account, you would need to add the Call Protect feature via your Premier Portal. If you need further help, please private message me by clicking here the following information, so I can further assist you.
Contact Name:
Contact Number:
Contact Email:
Account Details:
Thank you.
Chris
Social Media Manager
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