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Adding 2nd Parent to Secure Family


Adding 2nd Parent to Secure Family

I am trying to add a second parent to Secure Family app and it is not working. When I try to edit the person who is set as a child, there is no way to change her from a child to a parent.

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Re: Adding 2nd Parent to Secure Family

Hello @Concentric1969,


Thank you for your recent posting.  We appreciate your participation within the Business Community.  I would be happy to help.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here: https://soc.att.com/2VJGaLA

And include the following details:                                                                                           

  • Full Name:
  • Business Name on Account:
  • Phone number associated with the account:
  • Preferred Contact #:
  • Email address:
  • What type of service (Uverse, DSL, Landline, Wireless):
  • Description of Issue:


Thank you,


AT&T Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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