Explore & discover

Helpful Links

Adding 2nd Parent to Secure Family

Contributor

Adding 2nd Parent to Secure Family

I am trying to add a second parent to Secure Family app and it is not working. When I try to edit the person who is set as a child, there is no way to change her from a child to a parent.

76 Views
Message 1 of 2
Highlighted
Administrator

Re: Adding 2nd Parent to Secure Family

Hello @Concentric1969,

 

Thank you for your recent posting.  We appreciate your participation within the Business Community.  I would be happy to help.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here: https://soc.att.com/2VJGaLA

And include the following details:                                                                                           

  • Full Name:
  • Business Name on Account:
  • Phone number associated with the account:
  • Preferred Contact #:
  • Email address:
  • What type of service (Uverse, DSL, Landline, Wireless):
  • Description of Issue:

 

Thank you,

Nancy

AT&T Social Media Manager

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic
Share this topic
Announcements...

Use your exclusive business discount for 40% off select accessories. Shop now!

Additional Support