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Sort messages by subject in pdvConnect from AT&T

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Sort messages by subject in pdvConnect from AT&T

What is the easiest way to find a message in pdvConnect?

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Employee

Re: Sort messages by subject in pdvConnect from AT&T

pdvConnect allows you to filter messages by message attributes including Priority, account, user, etc.  To find a message you can filter the messages by subject. This will organize the messages in alphabetical order by subject line. To do this you will need to access the message list by clicking on the Command Center tab, and then clicking on Communications Console. Check out our tutorial “Sort messages by subject in the pdvConnect Communication Console” for more information. You can also visit asecare.att.com to see more “How To” tutorials and videos.

 

Join the discussion and share how you use pdvConnect from AT&T or any other Advanced Solutions products to improve your business. Give us product feedback, and share suggestions and tips with other users.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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