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Posted Apr 11, 2014
4:58:15 PM
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"Software Update Available" message. What do I do?

On my TV, I get a message that says "Software update available" and there is a box to click "yes" but I can't find what to click.  I click "OK" on my remote and nothing happens.  What do I do?

On my TV, I get a message that says "Software update available" and there is a box to click "yes" but I can't find what to click.  I click "OK" on my remote and nothing happens.  What do I do?

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Apr 11, 2014 5:06:04 PM
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ACE - Master

That message pertains to your TV and NOT the Uverse box.  Uverse updates automatically via the RG (modem).  Either switch the function mode to "TV" and hit OK (not sure it this will work) or use your TVs remote.

 

I've had UVerse for over 7 years and have never had to "update" anything.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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"Software Update Available" message. What do I do?

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Apr 11, 2014 5:06:04 PM
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ACE - Master

That message pertains to your TV and NOT the Uverse box.  Uverse updates automatically via the RG (modem).  Either switch the function mode to "TV" and hit OK (not sure it this will work) or use your TVs remote.

 

I've had UVerse for over 7 years and have never had to "update" anything.

That message pertains to your TV and NOT the Uverse box.  Uverse updates automatically via the RG (modem).  Either switch the function mode to "TV" and hit OK (not sure it this will work) or use your TVs remote.

 

I've had UVerse for over 7 years and have never had to "update" anything.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: "Software Update Available" message. What do I do?

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Apr 11, 2014 6:03:41 PM
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Thanks.  That worked!


skeeterintexas wrote:

That message pertains to your TV and NOT the Uverse box.  Uverse updates automatically via the RG (modem).  Either switch the function mode to "TV" and hit OK (not sure it this will work) or use your TVs remote.

 

I've had UVerse for over 7 years and have never had to "update" anything.


 

Thanks.  That worked!


skeeterintexas wrote:

That message pertains to your TV and NOT the Uverse box.  Uverse updates automatically via the RG (modem).  Either switch the function mode to "TV" and hit OK (not sure it this will work) or use your TVs remote.

 

I've had UVerse for over 7 years and have never had to "update" anything.


 

Re: "Software Update Available" message. What do I do?

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