Contributor
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2 Messages
Where is the Hallmark Channel?
I am new to At&t U verus. I was told when I signed up the Hallmark Channel was available. It took me a week to finally realize you don't have it. Very misleading.
Contributor
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2 Messages
I am new to At&t U verus. I was told when I signed up the Hallmark Channel was available. It took me a week to finally realize you don't have it. Very misleading.
wmabel
Tutor
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5 Messages
10 years ago
You bet. AT&T is a large company and they specialize in negotiating. They have no problem charging us high dollar. What do they want Hallmark to do, give them access to the channel free. Just as customers pay for what they want, AT&T must do the same to ensure customer satisfaction. On the other hand, if they do not care to satisfy their customers, then other companies are waiting in line for our dollars.
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wmabel
Tutor
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5 Messages
10 years ago
This is not an acceptable solution. What do you do, just post the pleasant responses in this forum? This is bogus.
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skeeterintexas
ACE - Expert
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27.6K Messages
10 years ago
We are subscribers/customers just like you. What answer/solution do you expect anyone on a message board to provide to you?
FACT: ATT Uverse has not had Hallmark channel in over 3 years.
FACT: ATT states that negotiations were fruitless.
FACT: You can get Hallmark through other providers if it's that important.
FACT: I personally don't give a rat's patootie about Hallmark channel.
Thank you. Drive through.
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oufanindallas
ACE - Master
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6.9K Messages
10 years ago
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BRDiver
Contributor
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1 Message
10 years ago
I figure this is no-win situation, but, is getting really aggravating. I go to DVR Christmas programs for the grandkids coming over for a couple of days and almost ALL of the specials are on HMC or Hallmark!!! Pretty discussing. Isn't it about time that something was worked out with ATT & Hallmark to get this wonderful channel. I do like my U-Verse - except for this issue. I have "gotten" over missing other shows on Hallmark and I guess I will explain to the kids that two big companies keep fighting!
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dwinth
ACE - Professor
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2.5K Messages
10 years ago
I will be so glad when the holiday season is over, and the Hallmark complaint numbers will go down. As it has been repeated over and over again, Hallmark has not been a part of U-Verse since September 1, 2010. If it was so important for you to have Hallmark, you should have checked the channel lineups before you signed up for U-Verse.
How old are your grandkids? If they are small, you can use sock puppets to explain the situation between AT&T and Crown Media, the owner of the Hallmark channels. One sock can be AT&T while the other is Crown Media. It is a good way of amusing them. Perhaps you can stage a fight between the sock puppets. If the AT&T sock wins, then no Hallmark. If the Crown Media sock wins, U-Verse has to start having the Hallmark channels immediately with no raise in fees.
We are all subscribers just like you on this forum, so there is nothing we can do.
Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.
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Chaosnmyfam
Contributor
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1 Message
10 years ago
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MeeMeeC
Contributor
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2 Messages
10 years ago
Why is it that the Hallmark Channel is not available on UVerse but is available
through DirectTV?
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skeeterintexas
ACE - Expert
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27.6K Messages
10 years ago
Negotiations between Hallmark & ATT broke down three years ago (9/2010).
No additional progress was made AFAWK.
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dwinth
ACE - Professor
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2.5K Messages
10 years ago
Why are other channels available through U-Verse and not DirectTV? That is just the way it is. Channel lineups are not identical for each television provider.
Just because one provider carries a channel does not mean the others should carry it, too. If you are unhappy with the particular channel lineup of your provider, then switch to another provider. Then you may find there are channels you liked on your former provider that your new provider does not carry.
Owning a computer and not having the internet is like buying a refrigerator and not stocking it with food.
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