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Posted May 3, 2012
11:50:59 AM
WRA message @ unsupported browser

WRA is one of my homepages in my Chrome browser and has been for several months and when started up this morning I got this message:

 

! Your browser is not officially supported.

Using your current browser may prevent you from accessing certain features on AT&T Web Remote Access.  We recommend using one of the browsers listed below to improve your browsing experience and access all available features on AT&T Web Remote Access.  These browsers are all free and easy to download and install.

Internet Explorer (version 7.0 or higher)                                                              

Firefox (version 3.6 or higher)                                                                             

Safari (version 5.0 or higher)                                                                                

Chrome (version 4.0 or higher)

 

A checkbox is provided if I don’t want to see the message again.

A button labeled “Continue anyway”.

 

My Chrome browser is a little higher than 4.0:....18.0.1025.168

 

And my address line (if you can read it) makes me wonder what features I might be missing :

http://uversetv.att.yahoo.com/wra/uverse/?accept_unsupported_browser=1

 

Anybody else using Chrome and experiencing this problem?

 

Thanks.

WRA is one of my homepages in my Chrome browser and has been for several months and when started up this morning I got this message:

 

! Your browser is not officially supported.

Using your current browser may prevent you from accessing certain features on AT&T Web Remote Access.  We recommend using one of the browsers listed below to improve your browsing experience and access all available features on AT&T Web Remote Access.  These browsers are all free and easy to download and install.

Internet Explorer (version 7.0 or higher)                                                              

Firefox (version 3.6 or higher)                                                                             

Safari (version 5.0 or higher)                                                                                

Chrome (version 4.0 or higher)

 

A checkbox is provided if I don’t want to see the message again.

A button labeled “Continue anyway”.

 

My Chrome browser is a little higher than 4.0:....18.0.1025.168

 

And my address line (if you can read it) makes me wonder what features I might be missing :

http://uversetv.att.yahoo.com/wra/uverse/?accept_unsupported_browser=1

 

Anybody else using Chrome and experiencing this problem?

 

Thanks.

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May 5, 2012 3:13:02 PM
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ACE - Expert

jpinsticks wrote:

texasguy37 wrote:

I saw the same message in Chrome.  Just check that box, and you will be fine.


Thanks, but it doesn't resolve my issue: Is WRA withholding features because it erroneously thinks my browser is unsupported?  And, just being curious why has it just started?

 

I am more than willing to do Beta testing, but I'd like advance notice.

 

Thanks TG,

 

Jerry


It's saying that unsupported browsers might not render everything the way it was intended.  I've gotten it using Aurora 14.0a2 (Firefox beta's beta) and only have to click continue and it never showed up again. :smileywink:

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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WRA message @ unsupported browser

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May 3, 2012 1:17:11 PM
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ACE - Expert

I saw the same message in Chrome.  Just check that box, and you will be fine.

I saw the same message in Chrome.  Just check that box, and you will be fine.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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May 3, 2012 2:06:33 PM
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I find it odd that they'd support Firefox 3.x. That browser version is ancient by now.

I find it odd that they'd support Firefox 3.x. That browser version is ancient by now.

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May 3, 2012 2:41:28 PM
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ACE - Master

I've seen it, too.  Must be a Yahoo! scare tactic. :smileysad:

I've seen it, too.  Must be a Yahoo! scare tactic. :smileysad:

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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May 4, 2012 9:42:37 AM
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texasguy37 wrote:

I saw the same message in Chrome.  Just check that box, and you will be fine.


Thanks, but it doesn't resolve my issue: Is WRA withholding features because it erroneously thinks my browser is unsupported?  And, just being curious why has it just started?

 

I am more than willing to do Beta testing, but I'd like advance notice.

 

Thanks TG,

 

Jerry


texasguy37 wrote:

I saw the same message in Chrome.  Just check that box, and you will be fine.


Thanks, but it doesn't resolve my issue: Is WRA withholding features because it erroneously thinks my browser is unsupported?  And, just being curious why has it just started?

 

I am more than willing to do Beta testing, but I'd like advance notice.

 

Thanks TG,

 

Jerry

Re: WRA message @ unsupported browser

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May 4, 2012 10:19:32 AM
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ACE - Master

jpinsticks wrote:

texasguy37 wrote:

I saw the same message in Chrome.  Just check that box, and you will be fine.


Thanks, but it doesn't resolve my issue: Is WRA withholding features because it erroneously thinks my browser is unsupported?  And, just being curious why has it just started?

 

I am more than willing to do Beta testing, but I'd like advance notice.

 

Thanks TG,

 

Jerry



What features are being withheld?  I thought that "unsupported" error just means that there could be some display / dithering differences?  


jpinsticks wrote:

texasguy37 wrote:

I saw the same message in Chrome.  Just check that box, and you will be fine.


Thanks, but it doesn't resolve my issue: Is WRA withholding features because it erroneously thinks my browser is unsupported?  And, just being curious why has it just started?

 

I am more than willing to do Beta testing, but I'd like advance notice.

 

Thanks TG,

 

Jerry



What features are being withheld?  I thought that "unsupported" error just means that there could be some display / dithering differences?  

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: WRA message @ unsupported browser

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May 4, 2012 1:14:22 PM
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jpinsticks wrote:

 

Thanks, but it doesn't resolve my issue: Is WRA withholding features because it erroneously thinks my browser is unsupported?  And, just being curious why has it just started?


No


jpinsticks wrote:

 

Thanks, but it doesn't resolve my issue: Is WRA withholding features because it erroneously thinks my browser is unsupported?  And, just being curious why has it just started?


No

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: WRA message @ unsupported browser

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May 5, 2012 3:13:02 PM
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jpinsticks wrote:

texasguy37 wrote:

I saw the same message in Chrome.  Just check that box, and you will be fine.


Thanks, but it doesn't resolve my issue: Is WRA withholding features because it erroneously thinks my browser is unsupported?  And, just being curious why has it just started?

 

I am more than willing to do Beta testing, but I'd like advance notice.

 

Thanks TG,

 

Jerry


It's saying that unsupported browsers might not render everything the way it was intended.  I've gotten it using Aurora 14.0a2 (Firefox beta's beta) and only have to click continue and it never showed up again. :smileywink:

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more


jpinsticks wrote:

texasguy37 wrote:

I saw the same message in Chrome.  Just check that box, and you will be fine.


Thanks, but it doesn't resolve my issue: Is WRA withholding features because it erroneously thinks my browser is unsupported?  And, just being curious why has it just started?

 

I am more than willing to do Beta testing, but I'd like advance notice.

 

Thanks TG,

 

Jerry


It's saying that unsupported browsers might not render everything the way it was intended.  I've gotten it using Aurora 14.0a2 (Firefox beta's beta) and only have to click continue and it never showed up again. :smileywink:

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: WRA message @ unsupported browser

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