Ask a question
Search in U-verse Forums

U-verse Forums

Reply
Posted Nov 16, 2012
6:32:13 AM
Static noise on phone

We have a new U-verse installation using the latest iNid technology. One issue I've noticed occasionally is "static noise" interference on the phone line, which sometimes the other person can hear as well. This also seems to only happen on the corded phone, but we haven't used it enough to draw that as a firm conclusion.

 

Since the network connection wires from the iNid to the inside wireless gateway box run through the same cable as the analog voice wires (separate wire pairs, but in the same cable), I'm wondering if we need to install some line filters. I know when I hooked up my mother-in-law's DSL service a couple years ago that we definitely needed these.

 

That could also explain why I've noticed it more on the older corded phone -- the cordless phone is a more complex device and might have filtering built in.

We have a new U-verse installation using the latest iNid technology. One issue I've noticed occasionally is "static noise" interference on the phone line, which sometimes the other person can hear as well. This also seems to only happen on the corded phone, but we haven't used it enough to draw that as a firm conclusion.

 

Since the network connection wires from the iNid to the inside wireless gateway box run through the same cable as the analog voice wires (separate wire pairs, but in the same cable), I'm wondering if we need to install some line filters. I know when I hooked up my mother-in-law's DSL service a couple years ago that we definitely needed these.

 

That could also explain why I've noticed it more on the older corded phone -- the cordless phone is a more complex device and might have filtering built in.

0
(0)
  • Rate this reply
View profile
Solved
Nov 16, 2012 6:45:41 AM
0
(0)
ACE - Expert
rochrunner - No, filters are not required for u-verse. If you had DSL without filter, you would hear a tone, not static.

A common cause static is a worn out handset cord. Of course, it could be any bad connection that moves. Try wiggling the handset & base cords to see if you can cause static.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Accepted Solution

Static noise on phone

1,836 views
1 reply
(0) Me too
(0) Me too
Reply
View all replies
(1)
Highlighted
0
(0)
  • Rate this reply
View profile
Solved
Nov 16, 2012 6:45:41 AM
0
(0)
ACE - Expert
rochrunner - No, filters are not required for u-verse. If you had DSL without filter, you would hear a tone, not static.

A common cause static is a worn out handset cord. Of course, it could be any bad connection that moves. Try wiggling the handset & base cords to see if you can cause static.
rochrunner - No, filters are not required for u-verse. If you had DSL without filter, you would hear a tone, not static.

A common cause static is a worn out handset cord. Of course, it could be any bad connection that moves. Try wiggling the handset & base cords to see if you can cause static.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Static noise on phone

2 of 2 (1,835 Views)
Solution
Advanced
You must be signed in to add attachments
Share this post
Share this post