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Posted Jul 25, 2012
8:02:23 AM
Parental time controls for wi-fi -U verse 3801HGV

How ( or can ) I set up time limits for wireless access ?  Shut off at 10 pm for example ?  I have been in the settings and no where can I find this option.

How ( or can ) I set up time limits for wireless access ?  Shut off at 10 pm for example ?  I have been in the settings and no where can I find this option.

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Parental time controls for wi-fi -U verse 3801HGV

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Jul 25, 2012 8:17:57 AM
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ACE - Expert

The U-verse gateway does not have that feature.

The U-verse gateway does not have that feature.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jul 25, 2012 10:34:37 AM
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ACE - Expert

Many people purchase a separate router/firewall that has those features.  If you take this route, you can then disable the wireless access in the RG and control it through this router.

 

Many people purchase a separate router/firewall that has those features.  If you take this route, you can then disable the wireless access in the RG and control it through this router.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jul 25, 2012 11:48:54 AM
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stepmonster wrote:

How ( or can ) I set up time limits for wireless access ?  Shut off at 10 pm for example ?  I have been in the settings and no where can I find this option.



First - I love your username, it made me laugh!

 

Second - is your goal to limit internet use on laptop/desktop computers or some other device? There are a lot of device based options that allow you to set restrictions. 

 

Let us know what you're trying to restrict access on and we'll find some ways to help. 

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stepmonster wrote:

How ( or can ) I set up time limits for wireless access ?  Shut off at 10 pm for example ?  I have been in the settings and no where can I find this option.



First - I love your username, it made me laugh!

 

Second - is your goal to limit internet use on laptop/desktop computers or some other device? There are a lot of device based options that allow you to set restrictions. 

 

Let us know what you're trying to restrict access on and we'll find some ways to help. 

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Parental time controls for wi-fi -U verse 3801HGV

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Jul 26, 2012 3:06:14 PM
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Thanks about the user name, it is the stepchild I am trying to restrict so I figured the username fit LOL

 

Yes I am trying to prevent her from circumventing the parental controls that will be on her phone as soon as school starts again and using the ipod or kindle to chat.  Or just the phone but via wifi, without having to unplug it each night.  If I have to then I will just do that but was hoping to have a setting.

 

Thanks Smiley Happy

Thanks about the user name, it is the stepchild I am trying to restrict so I figured the username fit LOL

 

Yes I am trying to prevent her from circumventing the parental controls that will be on her phone as soon as school starts again and using the ipod or kindle to chat.  Or just the phone but via wifi, without having to unplug it each night.  If I have to then I will just do that but was hoping to have a setting.

 

Thanks Smiley Happy

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Jul 27, 2012 9:43:00 AM
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That is a tough one indeed. I have a teenage son, so I know where you're coming from. Smiley Happy

 

There was a period of time where any electronic device had to leave the room (or actually be with me) during homework time and at bed time. That helped establish the right behavior and we didn't have to do it for that long. 

 

Another option is to change the wireless password and have her bring the device to you when she needs to use it. Of course, you'd need to make sure that the network settings were wiped out when it's time to put the device away. 

 

 

 

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

That is a tough one indeed. I have a teenage son, so I know where you're coming from. Smiley Happy

 

There was a period of time where any electronic device had to leave the room (or actually be with me) during homework time and at bed time. That helped establish the right behavior and we didn't have to do it for that long. 

 

Another option is to change the wireless password and have her bring the device to you when she needs to use it. Of course, you'd need to make sure that the network settings were wiped out when it's time to put the device away. 

 

 

 

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Parental time controls for wi-fi -U verse 3801HGV

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Jul 27, 2012 7:28:39 PM
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So in other words there is no soultion.

So in other words there is no soultion.

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Jul 30, 2012 7:46:01 AM
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Edited by jamileh on Jul 30, 2012 at 7:48:02 AM

The gateway does not have that feature so, no; you cannot set parental controls through the gateway. 

 

As JefferMC noted above, you can get a router that has those capabilites and apply parental controls using the router. 

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

The gateway does not have that feature so, no; you cannot set parental controls through the gateway. 

 

As JefferMC noted above, you can get a router that has those capabilites and apply parental controls using the router. 

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Parental time controls for wi-fi -U verse 3801HGV

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Jul 31, 2012 4:03:35 AM
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ACE - Master

Saw this on Facebook and couldn't resist.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway

Saw this on Facebook and couldn't resist.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Parental time controls for wi-fi -U verse 3801HGV

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Jul 31, 2012 5:12:15 AM
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OMG LOVE IT !!!  Now that is an answer I can use LOL 

 

Although I wish there was a simpler way ( or knew how ) to only delete her devices.  I hate having to enter in the new password for all of the adults Smiley Happy

 

Kids are highly overrated !!

 

Thanks for the morning chuckle !!

OMG LOVE IT !!!  Now that is an answer I can use LOL 

 

Although I wish there was a simpler way ( or knew how ) to only delete her devices.  I hate having to enter in the new password for all of the adults Smiley Happy

 

Kids are highly overrated !!

 

Thanks for the morning chuckle !!

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Jul 31, 2012 11:23:50 AM
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Hahaha! Love it. 

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Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

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Hahaha! Love it. 

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As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

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Re: Parental time controls for wi-fi -U verse 3801HGV

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Aug 1, 2012 4:05:06 AM
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ACE - Master

I have a soon to be 4 yo and I know I'm going to have to start worrying about these things as well.  That pic showed up on Facebook and I couldn't resist.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway

I have a soon to be 4 yo and I know I'm going to have to start worrying about these things as well.  That pic showed up on Facebook and I couldn't resist.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Parental time controls for wi-fi -U verse 3801HGV

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Aug 18, 2012 1:15:02 AM
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This realy sucks.  I had a Wireless Linksys G 2.4 Broadband Router that I used with Earthlink and now with U-Verse I have the 2Wire 3800HGV-B system.  Can I connect them together to help me istablish the parental control, and how,  Or am I        _OL?  Maybe I should start shopping for a service that has these features availabe out of the box (maybe I should have stayed with Earthlink).  Any ideas?  Thanks,

This realy sucks.  I had a Wireless Linksys G 2.4 Broadband Router that I used with Earthlink and now with U-Verse I have the 2Wire 3800HGV-B system.  Can I connect them together to help me istablish the parental control, and how,  Or am I        _OL?  Maybe I should start shopping for a service that has these features availabe out of the box (maybe I should have stayed with Earthlink).  Any ideas?  Thanks,

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Aug 18, 2012 3:42:35 PM
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cbukhari wrote:

This realy sucks.  I had a Wireless Linksys G 2.4 Broadband Router that I used with Earthlink and now with U-Verse I have the 2Wire 3800HGV-B system.  Can I connect them together to help me istablish the parental control, and how,  Or am I        _OL?  Maybe I should start shopping for a service that has these features availabe out of the box (maybe I should have stayed with Earthlink).  Any ideas?  Thanks,


 

See the following post for instructions to set up your own router using the DMZPlus feature:

http://forums.att.com/t5/Residential-Gateway/U-verse-for-BUSINESS-2Wire-3600HGV-bridge-mode-or-anoth...

 


cbukhari wrote:

This realy sucks.  I had a Wireless Linksys G 2.4 Broadband Router that I used with Earthlink and now with U-Verse I have the 2Wire 3800HGV-B system.  Can I connect them together to help me istablish the parental control, and how,  Or am I        _OL?  Maybe I should start shopping for a service that has these features availabe out of the box (maybe I should have stayed with Earthlink).  Any ideas?  Thanks,


 

See the following post for instructions to set up your own router using the DMZPlus feature:

http://forums.att.com/t5/Residential-Gateway/U-verse-for-BUSINESS-2Wire-3600HGV-bridge-mode-or-another-AT-amp/m-p/2707755#M182

 

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Jul 15, 2013 5:11:36 AM
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I can't believe AT&T has not fixed this.  We also had Linksys router before and I was able to schedule turning wifi off and on and customize to individual MAC addresses (so my phone didn't have to lose wifi).   We'd all like to think our kids will make the right choice with enough encouragement, but in the end they are teenagers/children and brain development is not quite at that point.  Two out of three of my kids are reasonably good at limiting themselves but one has impulse control and just needs a reminder that it's time to shut things down and go to bed.   From previous research I understand the 2Wire systems outside of AT&T offer this.    (Dear At&T mod don't suggest, the parental controls - they are terrible and don't address the wifi issue at all).   For some reason I am not able to sister in our old router so instead I have to turn wifi off and on manually.    This is definately in the mix for weighing whether we remain with Uverse now that the promotional rate has expired.

I can't believe AT&T has not fixed this.  We also had Linksys router before and I was able to schedule turning wifi off and on and customize to individual MAC addresses (so my phone didn't have to lose wifi).   We'd all like to think our kids will make the right choice with enough encouragement, but in the end they are teenagers/children and brain development is not quite at that point.  Two out of three of my kids are reasonably good at limiting themselves but one has impulse control and just needs a reminder that it's time to shut things down and go to bed.   From previous research I understand the 2Wire systems outside of AT&T offer this.    (Dear At&T mod don't suggest, the parental controls - they are terrible and don't address the wifi issue at all).   For some reason I am not able to sister in our old router so instead I have to turn wifi off and on manually.    This is definately in the mix for weighing whether we remain with Uverse now that the promotional rate has expired.

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Jul 15, 2013 7:35:44 AM
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chreeds:

 

I am not a tech expert by any stretch of the imagination, but I am aware of being able to disable the something-something inside the 2WIRE box, you can attach an outside router to the AT&T router.

 

Secondly, you're more than welcome to call the sales or retention department and get another promotional offer. There is no rule that says "only one offer per person."

chreeds:

 

I am not a tech expert by any stretch of the imagination, but I am aware of being able to disable the something-something inside the 2WIRE box, you can attach an outside router to the AT&T router.

 

Secondly, you're more than welcome to call the sales or retention department and get another promotional offer. There is no rule that says "only one offer per person."

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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