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Posted Aug 10, 2011
8:45:03 AM
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Outbound Outlook SMTP access for non-att.net email account

New U-verse customer trying to use SMTP authenication to send email from my non ATT.net email account.

 

No issues with the att.net email acount using an encrypted connection.

 

Can I not make a port 25 connection to the non-att mail server?

 

Feedback appreciated.

 

 

 

New U-verse customer trying to use SMTP authenication to send email from my non ATT.net email account.

 

No issues with the att.net email acount using an encrypted connection.

 

Can I not make a port 25 connection to the non-att mail server?

 

Feedback appreciated.

 

 

 

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Aug 10, 2011 2:42:44 PM
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That is correct, AT&T blocks outbound port 25 to any mail server except their own for spam/malware control.

Your other provider who is providing that e-mail account should provide authenticated and optionally encrypted SMTP services on port 465 or 587, see their support for details.
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Outbound Outlook SMTP access for non-att.net email account

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Aug 10, 2011 2:42:44 PM
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That is correct, AT&T blocks outbound port 25 to any mail server except their own for spam/malware control.

Your other provider who is providing that e-mail account should provide authenticated and optionally encrypted SMTP services on port 465 or 587, see their support for details.
That is correct, AT&T blocks outbound port 25 to any mail server except their own for spam/malware control.

Your other provider who is providing that e-mail account should provide authenticated and optionally encrypted SMTP services on port 465 or 587, see their support for details.

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Aug 11, 2011 3:05:36 PM
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Thanks for the reply. The other provider's SMTP service is alson listening on port 1025 and it is not blocked, at the moment...

 

Do you know of other ports that are filtered?

 

The tier 2 support tech I spoke to swore they were not blocking port 25. Said it was an Outlook problem and referred to Connectech. Yeah... right.

 

Thanks again for the response.

Thanks for the reply. The other provider's SMTP service is alson listening on port 1025 and it is not blocked, at the moment...

 

Do you know of other ports that are filtered?

 

The tier 2 support tech I spoke to swore they were not blocking port 25. Said it was an Outlook problem and referred to Connectech. Yeah... right.

 

Thanks again for the response.

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Aug 13, 2011 10:23:50 AM
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When I set up my mail server on Uverse, I called support and requested port 25 be unblocked. That was about 6 mo's ago.  It took a little convincing, but it was done.  Took maybe 15 minutes of talking.  Have things changed?

When I set up my mail server on Uverse, I called support and requested port 25 be unblocked. That was about 6 mo's ago.  It took a little convincing, but it was done.  Took maybe 15 minutes of talking.  Have things changed?

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Aug 13, 2011 10:36:25 AM
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They used to unblock port 25 for you upon request, but they won't anymore. They will still do it, but you have to go through ConnectTech now and pay a $25 charge.
They used to unblock port 25 for you upon request, but they won't anymore. They will still do it, but you have to go through ConnectTech now and pay a $25 charge.

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Feb 13, 2012 6:34:47 PM
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That the way ATT makes money, huh? I spent half an hour explain and they tried to get me sign up for pay support!


SomeJoe7777 wrote:
They used to unblock port 25 for you upon request, but they won't anymore. They will still do it, but you have to go through ConnectTech now and pay a $25 charge.

 

That the way ATT makes money, huh? I spent half an hour explain and they tried to get me sign up for pay support!


SomeJoe7777 wrote:
They used to unblock port 25 for you upon request, but they won't anymore. They will still do it, but you have to go through ConnectTech now and pay a $25 charge.

 

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Feb 14, 2013 5:23:17 PM
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The fee is now 49.95 and has to be the biggest rip off.  You pay good money to have ATT U-Verse service and then are told that they restrict your use of outbound mail unless you pay a fee for them to fix it.  It took some digging to find this out but intitially they said it was a issue with Outlook,  The real issue is they block port 25 - nothing to do woth outlook. 

The fee is now 49.95 and has to be the biggest rip off.  You pay good money to have ATT U-Verse service and then are told that they restrict your use of outbound mail unless you pay a fee for them to fix it.  It took some digging to find this out but intitially they said it was a issue with Outlook,  The real issue is they block port 25 - nothing to do woth outlook. 

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Mar 27, 2013 3:01:50 PM
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Edited by cathy2981 on Mar 27, 2013 at 4:20:22 PM

yes - this is absolute fraud - please contact me [Edited to comply with Guidelines] In the case of everyone I have spoken to, they fraudulently say they support it, and then the attempt to extort $50 or $15 per month. This is clearly fraud. The second step is going after the claims of customers who spend multiple hours on the phno to get this information.

yes - this is absolute fraud - please contact me [Edited to comply with Guidelines] In the case of everyone I have spoken to, they fraudulently say they support it, and then the attempt to extort $50 or $15 per month. This is clearly fraud. The second step is going after the claims of customers who spend multiple hours on the phno to get this information.

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Mar 27, 2013 3:23:34 PM
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Edited by cathy2981 on Mar 27, 2013 at 4:20:47 PM

it is clearly extortion[Edited to comply with Guidelines]

- the extorsion was at first $10, then $25, now $50 (actually, 49.95)

 

it is clearly extortion[Edited to comply with Guidelines]

- the extorsion was at first $10, then $25, now $50 (actually, 49.95)

 

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