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Posted Apr 17, 2014
7:47:17 AM
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Netflix

Has anybody been having problems with Nextflix buffering constently lately i have been noticing it doing that past couple weeks eveything else is fine on the Roku its just Netflix .

Has anybody been having problems with Nextflix buffering constently lately i have been noticing it doing that past couple weeks eveything else is fine on the Roku its just Netflix .

Netflix

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Apr 17, 2014 8:03:41 AM
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Although I don't do Netflix, I'd chalk it up to what periodically plagues all streaming services: network overloads/congestion.  If you're connecting anytime during peak hours (i.e. 7pm-12mid Eastern), you're going to encounter some sort of delays, because everyone ELSE is trying to get on just like you.

 

Of course it would depend upon *what* you're selecting, since the most popular would be the obvious targets for slowdowns -- as in HBO's system breaking down recently when everybody just HAD to watch Game of Thrones.  But the entire network may slow down in order to accomodate the higher-demand popular choices, just so that everyone can at least get something.

 

YMMV

Although I don't do Netflix, I'd chalk it up to what periodically plagues all streaming services: network overloads/congestion.  If you're connecting anytime during peak hours (i.e. 7pm-12mid Eastern), you're going to encounter some sort of delays, because everyone ELSE is trying to get on just like you.

 

Of course it would depend upon *what* you're selecting, since the most popular would be the obvious targets for slowdowns -- as in HBO's system breaking down recently when everybody just HAD to watch Game of Thrones.  But the entire network may slow down in order to accomodate the higher-demand popular choices, just so that everyone can at least get something.

 

YMMV

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Apr 17, 2014 8:23:48 AM
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Yes i have and it seems that netflix has gotten too big for their britches, im thinking a server upgrade is in order, makes it almost unwatchable, what i would like to see in place is the option to buffer for a certain amount of time before it plays, Hit play buffer 20 minutes of the movie while i make dinner  or whatever.

Yes i have and it seems that netflix has gotten too big for their britches, im thinking a server upgrade is in order, makes it almost unwatchable, what i would like to see in place is the option to buffer for a certain amount of time before it plays, Hit play buffer 20 minutes of the movie while i make dinner  or whatever.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Apr 17, 2014 8:35:05 AM
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OK thanks i am just glad i'm not the only one having the problem .

OK thanks i am just glad i'm not the only one having the problem .

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Jun 16, 2014 5:13:56 PM
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I think I just busted Uverse throttling Netflix.  After constant buffering I did a speed test @ 20mb.  Then I switched off the wifi on my phone to use the ATT Microcell with about 3mb download through my Uverse.  I finished my movie at the same resolution without any buffering. Hmmm...

I think I just busted Uverse throttling Netflix.  After constant buffering I did a speed test @ 20mb.  Then I switched off the wifi on my phone to use the ATT Microcell with about 3mb download through my Uverse.  I finished my movie at the same resolution without any buffering. Hmmm...

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Jun 17, 2014 9:05:08 AM
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I have never had any problems with Netflix on my Roku 3 or on my IPad.  UVerse is not slowing it down for me.

I have never had any problems with Netflix on my Roku 3 or on my IPad.  UVerse is not slowing it down for me.

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Jun 17, 2014 10:59:19 AM
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ACE - Master
Edited by dhascall on Jun 17, 2014 at 12:54:57 PM

moremusac wrote:

I think I just busted Uverse throttling Netflix.  After constant buffering I did a speed test @ 20mb.  Then I switched off the wifi on my phone to use the ATT Microcell with about 3mb download through my Uverse.  I finished my movie at the same resolution without any buffering. Hmmm...


You would be hard pressed to prove this.  By changing to another conveyence, you likely ran off another Netflix server.

 

There have been loads of complaints about buffering issues and such across all providers.  AND I find it an odd coincidence that this happened after Net Neutrality was struck down.  Hmmm, indeed. Smiley Happy

 


moremusac wrote:

I think I just busted Uverse throttling Netflix.  After constant buffering I did a speed test @ 20mb.  Then I switched off the wifi on my phone to use the ATT Microcell with about 3mb download through my Uverse.  I finished my movie at the same resolution without any buffering. Hmmm...


You would be hard pressed to prove this.  By changing to another conveyence, you likely ran off another Netflix server.

 

There have been loads of complaints about buffering issues and such across all providers.  AND I find it an odd coincidence that this happened after Net Neutrality was struck down.  Hmmm, indeed. Smiley Happy

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jun 17, 2014 11:55:53 AM
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Didn't AT&T say this in their buy out announcement?                                                                                  Net neutrality. The combined company would also abide by net neutrality rules established in 2010 -- that ISPs can't discriminate against various types of legal content -- but tossed out earlier this year. The Federal Communications Commission is currently in the process of recasting the rules.

Didn't AT&T say this in their buy out announcement?                                                                                  Net neutrality. The combined company would also abide by net neutrality rules established in 2010 -- that ISPs can't discriminate against various types of legal content -- but tossed out earlier this year. The Federal Communications Commission is currently in the process of recasting the rules.

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Jun 17, 2014 1:45:32 PM
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Curious.  I have the U-Verse 45mbps plan, and I only pull about 240 resolution during peak hours (tested it last night.  And this morning, pulled easily full 1080 at about 7am).  What's weird to me is that when I stream through Chromecast (using my iPad) during peak hours, I get the full 1080 resolution with no decrease in speed.  Does using the ipad somehow route it differently then through my Roku (which is slow as a snail)?

 

I'm not super tech savy, so any info someone could provide would be greatly appreciated.  I've spoken to Roku, I've spoken to Netflix, and I spent about 2-plus hours with AT&T Connect Tech service last night/early this morning trying to resolve to no avail.  Just want to be able to stream with quality through my Roku like I have been until about 8 days ago (speaking of which, was there something that happened around that time to all of a sudden cause these problems?  An update perhaps)?

 

Thanks in advance to anyone who replies.

Curious.  I have the U-Verse 45mbps plan, and I only pull about 240 resolution during peak hours (tested it last night.  And this morning, pulled easily full 1080 at about 7am).  What's weird to me is that when I stream through Chromecast (using my iPad) during peak hours, I get the full 1080 resolution with no decrease in speed.  Does using the ipad somehow route it differently then through my Roku (which is slow as a snail)?

 

I'm not super tech savy, so any info someone could provide would be greatly appreciated.  I've spoken to Roku, I've spoken to Netflix, and I spent about 2-plus hours with AT&T Connect Tech service last night/early this morning trying to resolve to no avail.  Just want to be able to stream with quality through my Roku like I have been until about 8 days ago (speaking of which, was there something that happened around that time to all of a sudden cause these problems?  An update perhaps)?

 

Thanks in advance to anyone who replies.

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Jun 18, 2014 7:20:27 PM
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I don't have U-Verse Internet. Just U-Verse TV. I'm still with Time Warner for internet. 30mbps down. Netflix runs slow as a shark. I think they throttle Netflix. They were also throttling Youtube and I knew it.

 

As AT&T isn't exactly in the TV business anywhere near as much as Telephone and Internet (Well I guess now with DirecTV) I wouldn't see a reason for them to throttle Netflix but who knows.

I don't have U-Verse Internet. Just U-Verse TV. I'm still with Time Warner for internet. 30mbps down. Netflix runs slow as a shark. I think they throttle Netflix. They were also throttling Youtube and I knew it.

 

As AT&T isn't exactly in the TV business anywhere near as much as Telephone and Internet (Well I guess now with DirecTV) I wouldn't see a reason for them to throttle Netflix but who knows.

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Jun 19, 2014 7:35:36 AM
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Lately Netflix going petty good there has been no interuptions maybe because its Summer everyone on vactaions and there  less volume .

Lately Netflix going petty good there has been no interuptions maybe because its Summer everyone on vactaions and there  less volume .

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Jun 19, 2014 12:49:48 PM
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Or maybe because Comcast and Verizon have both made deals and moved their traffic off of the overloaded peering partner.

 

Or maybe because Comcast and Verizon have both made deals and moved their traffic off of the overloaded peering partner.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jun 19, 2014 1:24:04 PM
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ACE - Master

jeremy1069fm wrote:

I don't have U-Verse Internet. Just U-Verse TV. I'm still with Time Warner for internet. 30mbps down. Netflix runs slow as a shark. I think they throttle Netflix. They were also throttling Youtube and I knew it.

 

As AT&T isn't exactly in the TV business anywhere near as much as Telephone and Internet (Well I guess now with DirecTV) I wouldn't see a reason for them to throttle Netflix but who knows.


One could argue that AT&T has (according to their own press releases) a competing product in Screen Pack.  They would also rather you spend $4-5-6 per movie on their own VoD service then $9/month on Netflix.  Of course this could be a ply by Netflix to have TV providers pay for better server access.


jeremy1069fm wrote:

I don't have U-Verse Internet. Just U-Verse TV. I'm still with Time Warner for internet. 30mbps down. Netflix runs slow as a shark. I think they throttle Netflix. They were also throttling Youtube and I knew it.

 

As AT&T isn't exactly in the TV business anywhere near as much as Telephone and Internet (Well I guess now with DirecTV) I wouldn't see a reason for them to throttle Netflix but who knows.


One could argue that AT&T has (according to their own press releases) a competing product in Screen Pack.  They would also rather you spend $4-5-6 per movie on their own VoD service then $9/month on Netflix.  Of course this could be a ply by Netflix to have TV providers pay for better server access.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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