Teacher
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41 Messages
Need To Add Starz Premium Channel By August 1
We are on the U-verse Core Package U-Family right now.
We bundled TV, Internet and phone for $79 a month for 2 years when that offer was made last year.
We need to know what tier of channels we we have to add in order to get the Premium Channel Starz and what it would cost extra.
Thank you.
Elizabeth [Edited for privacy.]
eareeser
Teacher
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41 Messages
10 years ago
Thank you. I added Starz before seeing the Movie Package. (It hasn't taken effect yet.)
Now I need to know who to contact to have the Starz order readjusted so I don't get charged for 2 orders since it's included in the Movie Package.
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dhascall
Master
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9.8K Messages
10 years ago
@eareeser- I would recommend that you send a private message to the escalation team at AT&T Customer Care, and someone will get in touch with you.
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Donatello
Contributor
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1 Message
10 years ago
But doesn't that mean I would be charged an extra $5 cancellation fee (for less than 30 days) for changing Starz into Starz/Encore ?
I'd appreciate your answer.
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MicCheck
ACE - Expert
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14.2K Messages
10 years ago
If you send the PM, they should be able to set it up so no fee is charged.
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