Mentor
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69 Messages
Is there a delay in audio when changing channels and uverse option set to surround sound
I have had uverse for three years with simple setup to a Samsung LCD and no sourround sound receiver. I purchased a new Vizio LED and in the setup I set the Vizio to surround sound so in turn I changed the Uverse sound option from stereo to surround sound - Now when I change the channel the sound is delayed about a second but not out of synch once the sound appears . Uverse support says this is normal, can anyone verify? I tested and the the same occurs with my older Samsung.
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molden_1
Mentor
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69 Messages
12 years ago
Turns out it is the older Motorola box - I got a wireless Cisco box and set it up and there is no audio lag when changing channels. The uverse rep was wrong -
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dwinth
ACE - Professor
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2.5K Messages
12 years ago
I do not have a delay in audio when I change channels. However, lately there seems to be more of a delay in receiving the next channel when I change channels as opposed to how it was before.
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molden_1
Mentor
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69 Messages
12 years ago
I have the motorola vip1216 - this is about 3.5 years old. I wonder if there is a problem with the box.
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RCSMG
Expert
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23.3K Messages
12 years ago
Thanks for posting that update. You should mark your post as a sloution because that info could be useful to someone else who experiences that issue.
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