Mentor
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81 Messages
Info button giving me incorrect more showtimes
I thought someone posted the same thing but can't find it now.
The actual grid guide will display the correct showtimes but when you press the info button on the remote and select more show times of a show the times are 2 hours off. I am on the West Coast but they are giving me times based on Central Time.
For example, Kill Bill 1 on 1933 Encore HD W in the grid guide shows correctly at 8 PM. However, when you click the info button and go to more showtimes, it gives me the same movie starting at 10 PM. This is the same for every channel I looked at such as my local television stations. This never happened before and not sure when this started to happen.
Does anyone know of a fix or setting I need to change? Thanks
Fox Mulder
Former Employee
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310 Messages
11 years ago
The guide is the Electronic Program Guide. If you hit "guide" on your remote, it will show up.
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ginnpr
Scholar
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148 Messages
11 years ago
Thanks - but sometimes I start the VCR - and leave and realize I used the "showtimes" section - have to put a note on the VCR - What a pain!!!!!
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jpinsticks
Mentor
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61 Messages
11 years ago
You only have to put one note on the VCR one time that says: "Use the times from the Guide!! Not from the 'More Showtimes' screen"
Then, if and when they fix this issue, you can throw the note away.
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lax20531
Teacher
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7 Messages
11 years ago
I'm surprised more people aren't complaining about this problem. When displaying additional showtimes they are indeed incorrect by 2 hours (on the West Coast) but the real issue is they all become unrecordable. When attempting to record the future showtimes an error message appears and demands a manual recording. It's a real hassle to search for future episodes, remember the approximate time, then return to Guide and jump forward hours or days in an attempt to locate the desired episode.
I can't believe this bug wasn't given high priority status since it effectively invalidates search and future episodes.
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ginnpr
Scholar
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148 Messages
11 years ago
Thanks again for the reply - but for what I am paying monthly - I don't think I should have to do all of this checking to find the proper time!!!
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ginnpr
Scholar
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148 Messages
11 years ago
You are so correct - I was tech person -and we would have been fired if something like this problem went on for 3 months - and we keep paying - just about ready to switch providers!!!!
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ginnpr
Scholar
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148 Messages
11 years ago
Not that this is the big problem - but prices keep going up - just about ready to move to another provider!!!!
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americangame
Professor
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1.3K Messages
11 years ago
AT&T U-Verse only changes rates once a year (usually in February). I'm not sure how prices are still going up for you.
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oufanindallas
ACE - Master
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6.9K Messages
11 years ago
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ginnpr
Scholar
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148 Messages
11 years ago
Hi - I meant to say that seeing so many commercials on tv - giving better rates for 2 years then what I am paying!!!
Thanks
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