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    Posted Jan 17, 2010
    6:02:22 PM
    How to Minimize Wireless Interference

    Introduction

     

    This guide will give you a brief introduction on how to minimize wireless interference in your home network.  In the home environment, many things can interfere with consumer wireless network devices.  These devices, referred to by their IEEE standard number (802.11b, 802.11g, and 802.11n) operate in the 2.4 GHz band, which is a highly crowded spectrum.  By use of a simple freeware tool, you can optimize your wireless network to avoid interference from other wireless networks operating near you.

     

     

    Terminology

     

    The following terms are used in this guide:

     

    802.11b - This is an older wireless standard that can operate at data rates up to 11 Mbps.  Access points using only 802.11b are not very common anymore.

     

    802.11g - The most common wireless standard, and the one that is used in the U-Verse RG.  It can operate at data rates up to 54 Mbps by the standard, although some manufacturers have used proprietary methods to achieve higher data rates, such as up to 108 Mbps.  These data rates can usually only be achieved if the same manufacturer's equipment is used at both the access point and on the client computer.

     

    802.11n - The newest wireless standard, can operate at data rates up to 300 Mbps.  802.11n is subject to more interference than 802.11b or g because it uses a larger slice of the 2.4 GHz spectrum.

     

    Channel - The 2.4 GHz spectrum is divided into channels, numbered 1 through 11.  Most wireless access points, including the U-Verse RG, can be set to use a particular channel.  Selecting which channel to use is the most important thing to avoid interference.  You would ideally like to select a channel that is not in use by neighbors, and far away from other channels that are in use.

     

    Received Signal Strength (RSS or RSSI) - This is the strength of the wireless signal in the air at the receiver.  This ranges from -100 dBm (the noise floor) up to 0 dBm (theoretical maximum).  Signal strengths below about -80 dBm are generally too weak for a laptop to connect to.  Typical signal strength inside the house, if your wireless access point is working properly, is -60 dBm up to -40 dBm.

     

    SSID - This is the name of the wireless network, which is set at the access point.  The U-Verse RG has a default SSID of "2WIRExxx", where xxx is a 3-digit number.

     

    Frequency Spectrum - This is a range of elecromagnetic frequencies.  The ones we are interested in are the ones used by 802.11, which ranges from 2.412 GHz (center frequency for channel 1) up to 2.462 GHz (center frequency for channel 11).

     

     

    InSSIDer

     

    This program, InSSIDer, is the program you can use to get information about all the wireless networks in your vicinity.  InSSIDer can be downloaded from the Metageeks.net web site.

     

    Once you have downloaded InSSIDer, install it and run it on a laptop with a wireless network card.  At the top of the screen will be a pull-down menu listing all wireless network cards in the computer.  Select your wireless network card (most laptops only have one).  Also select the "2.4 GHz" button to the right of the pull-down menu.  After those selections are complete, click the "Start Scanning" button on the left.  After a few minutes of scanning, you will end up with a screen that looks like this:

     

     

     

     

    The top part of the window shows all the different wireless networks that have been seen by your laptop.  For each wireless network, listed is the vendor (the manufacturer of the access point), a check box which controls whether this wireless network is graphed in the bottom graphs or not, a signal strength meter (this also has a lock icon on it if the wireless network is protected by some type of encryption), the MAC address of the access point, the SSID (name of the wireless network), the channel that the wireless network is using, the received signal strength indicator (RSSI) in dBm, the encryption/security protocol the network is using, whether the network is an access point or an ad-hoc (computer-to-computer) network, the highest supported network speed in Mbps, and the time that the network was first and last seen.  The location column only functions if you have a GPS peripheral installed in your laptop.

     

    On the lower left is a graph that shows the received signal strength (RSSI) over time.  The colors correspond to the color of the check box in the list at the top.

     

    On the lower right is the most important graph, it is a graph of all the wireless networks seen and the frequency/channel that they are operating on.  As you can see here, my home network (SSID = danzone) is operating on channel 9.

     

     

    Channel Overlap

     

    802.11 wireless does not use just one certain channel, unfortunately.  The channel that the wireless network is operating on is where the frequency is centered, but the actual frequencies used extend away from that channel in both directions, and actually overlap 2 channels on each side.  Thus, my access point, while it is centered on channel 9, is using frequencies from channel 7 up to channel 11, and is subject to interference anywhere in that range.  The width of each set of frequencies used is 20 MHz (this is important to know later when we talk about 802.11n).  The set of frequencies used can also be called a lobe, named from the shape of the frequency curve.

     

     

    Wireless Access Point Location

     

    If you have a large house, especially a 2-story, you may want to take the laptop at this point to all the rooms in the house where wireless is likely to be used, and watch the received signal strength graph (lower left) over time.  Make sure that you have an adequate wireless signal (greater than -60 dBm) in all rooms where wireless will be used.  If you have a room where the received signal strength drops below -60 dBm, you may want to look into relocating the wireless access point, or adding an additional wireless access point in your home.

     

     

    Identifying the Best Channel to Use

     

    Next, you may want to clean up the channel graph by removing wireless networks that are too weak to interfere.  Go through the list and uncheck any wireless network where the received signal strength (RSSI) is less than -85 dBm.  These networks are generally too weak to worry about, and removing them from the channel graph will let you see the stronger networks.

     

    From the graph on the lower right, you will be able to get a feel for what will be the best channel for you to use.  Take a look at the other wireless networks in your area, and see if there is a spot in the channel map that looks the least busy.  For my location shown above, that would be channel 8 or 9.  There are 2 networks operating on channel 6 (SARA and Buffalo), and one network operating on channel 11 (user-PC-wireless).  SARA and Buffalo have frequency components extending up to channel 8, and user-PC-wireless has frequency components extending down to channel 9.  However, the frequency components at the tail ends of those networks are small, leaving a lot of room at channel 8 or 9 for my network to operate.  The lower part of the spectrum (channels 1 through 6) is very crowded in my area, so I probably shouldn't try to use those channels.  They may work, but there is more potential for interference.

     

     

    Changing The Channel on the U-Verse RG

     

    To change the channel on the U-Verse RG, go to the following link:

     

    http://192.168.1.254/xslt?PAGE=C_2_1

     

    At the top, you will see a pull-down menu for the wireless channel.  Select the channel that you identified as being the least busy, and then click Save at the bottom.

     

     

    Changing the Channel on other Wireless Access Points/Wireless Routers

     

    Other routers have similar settings to let you change the wireless channel.  Follow your manufacturer's directions to configure your router or wireless access point.

     

     

    Automatic Channel Selection

     

    Some routers have the ability to automatically select the wireless channel, and will try to select the one that is the least busy automatically.  The U-Verse RG is supposed to do this, but it doesn't always work.  Other routers may also do this, and you may have to turn this feature off if you want to select the channel manually.

     

     

    Once you have changed your channel, your laptop will disconnect and reconnect to your wireless network.  Verify with InSSIDer that your network is operating on the channel you selected.

     

     

    Using your Own Wireless Router or Access Point

     

    If you have your own wireless router or access point, you will want to turn the wireless on the U-Verse RG off to prevent it from interfering with yours.  Go to the following link:

     

    http://192.168.1.254/xslt?PAGE=C_2_1

     

    In the upper right, click the "Disable" button next to where it says "Wireless" to turn the built-in wireless in the U-Verse RG off.

     

     

    802.11n

     

    If you have an 802.11n wireless access point or wireless router, there are additional things you need to know.  802.11n operates as if it was two separate 802.11g access points.  One set of frequencies is the "primary" set and operates just like an 802.11g access point.  This set of frequencies (the primary lobe) is 20 MHz wide, just like an 802.11g access point.  Any clients that are 802.11g-only connect to this primary lobe.

     

    The 802.11n access point then selects another 20 MHz wide lobe (the secondary lobe) exactly 4 channels away from the primary channel. Thus, for example, if the primary lobe is on channel 9, the access point begins operating a secondary lobe on channel 5.  This results in a total of 40 MHz of bandwidth being used for the 802.11n access point, overlapping a total of 8 channels (in this example, channels 3-7 for the secondary lobe, and 7-11 for the primary lobe).

     

    This is why 802.11n is generally subject to more interference than 802.11g, because the large slice of the spectrum that it uses can pick up more interference (double the width of an 802.11g access point).

     

    InSSIDer will report the channel that the 802.11n access point is operating on in 2 different ways depending on whether you are scanning it from an 802.11g-only laptop or from an 802.11n laptop.  If you are scanning from an 802.11g-only laptop, the channel will be reported as the channel of the primary lobe (channel 9 in the above example), and you will not be able to see the secondary lobe.  If you are scanning from an 802.11n laptop, the channel will be reported as the channel where the primary and secondary lobes touch each other, which is channel 7 in the above example.  Also note that InSSIDer will not report the correct width of an 802.11n access point -- it always shows a width of 20 MHz, even though the access point frequency spread is double that.

     

    As a further complication, some laptops with 802.11n network cards can be set to operate in 802.11n single-lobe mode.  In this mode, the laptop connects using 802.11n protocols, but only to the primary lobe, resulting in a maximum speed of 150 Mbps.  If you have a laptop set to do this, InSSIDer will report the 802.11n access point channel as if the laptop was operating in 802.11g mode (channel reported as the primary lobe).

     

     

    Potential Sources of Interference other than 802.11 Networks

     

    Many consumer devices operate in the 2.4 GHz band.  All of these devices can interfere with your wireless network, and they won't show up on InSSIDer's graphs.  Some of these devices are:

     

    Microwave Ovens - A very common offender.  Microwave ovens can have interference that appears all over the spectrum, but many microwave ovens have interference specifically near channel 11 and channel 7, and somewhat in between as well.  If the microwave oven is a problem in your household, try using the lower channels (1-3) for your wireless network.

     

    Cordless Phones - Another common offender.  Older cordless phones operated in the 900 MHz band, these won't interfere with wireless.  Some new cordless phones offer 5 GHz capability, or 1.9 GHz capability (the 1.9 GHz phones are marketed as "DECT 6.0").  Either of these types of cordless phones won't interfere with 802.11 wireless.  2.4 GHz phones have 2 different types: One type hops frequencies all over the 2.4 GHz spectrum, causing a lot of interference on every channel.  A second type stays on one particular frequency, and can be selected to others by the user using a switch or by programming the phone through the keypad.  If you have the former, you may be out of luck.  If you have the latter, they typically operate in the low channels (channel 1-3), but you will have to look at the specs to see the exact frequencies.  To correlate the frequencies with the 802.11 channels see the 802.11g article at Wikipedia.

     

    Bluetooth - Bluetooth operates in the 2.4 GHz frequency band, but is typically very low power.  Additionally, there are protocols that wireless and Bluetooth use to peacefully coexist, so it shouldn't be too much of a problem.

     

    Wireless Video Senders - Most of these devices operate in the 2.4 GHz band, and their frequencies can overlap 4-6 channels.  You will have to look at the specifications to see what frequencies are in use.

     

    Baby Monitors - These devices operate very similarly to the wireless video senders, but typically don't overlap as many channels.

     

     

    802.11 NIC Quality

     

    Another item frequently overlooked is the quality of the 802.11 NIC used in the laptop.  Most laptops with built-in wireless have a decent wireless chipset, but some do not.  In particular, the Intel 2200 NIC is one known to have frequent problems.  For 3rd-party 802.11 NICs, it is unfortunate but many people have problems with the 2-Wire NICs provided by AT&T.  A name-brand 802.11 NIC such as one from Linksys, D-Link, NetGear, TrendNet, etc. will likely have much better performance.

     

     

    Conclusion

     

    While the use of InSSIDer won't eliminate all wireless problems, it can be used effectively to identify a channel that has the least likelihood for interference from other wireless networks, can be used to verify that your access point is operating on the channel that is assigned, and can be used to verify signal strength in all parts of your house.  WIth that plus the other points in this guide, you should be able to get optimum network performance on all of your wireless computers.

     

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    Jan 1, 2012 4:47:31 PM
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    Edited by spd2demun on Jan 1, 2012 at 4:50:45 PM

    Go to this page, and type in a new password, then hit the Save button:

    Use custom Wireless Network Key

    http://192.168.1.254/xslt?PAGE=C_2_1

     

    Once you change the password, use MAC filtering on this page:

    Enable

    http://192.168.1.254/xslt?PAGE=C_2_1a

    Put your devices in the ALLOWED column, anything else in your area, put them in the BLOCKED column.  If you know the neighbor's Network name, you can find his MAC address now and block him there.

     

    This page is for the RGs settings--see if you can change it (if neighbor hasn't already).

    http://192.168.1.254/xslt?PAGE=C_0_1

     

    IF the neighbor has already changed the passwords, then you'll have to do a factory reset of the RG and start over.  It's a tiny button on the back of the RG.

     

    After you get all of that done, then change your encryption type to WPA2 (not WEP or WAP) as it's really difficult to hack, on this page under SECURITY:

    Authentication Type

    http://192.168.1.254/xslt?PAGE=C_2_1

     

    If you need more help, don't be afraid to come back and ask; we can walk you through it. Smiley Wink

     

    I know that's a lot, but you need to get your Network locked down so the neighbor can't ever use it again.

     

     

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    Aug 15, 2011 10:14:00 PM
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    ACE - Teacher

    This is one topic that causes so much frustration in the modern world.  Especially now that we have so many devices that rely on WiFi only for connection.

     

    The issue is only getting worse.  Without writing a book I will say a few things that would make the WiFi world a much better place.

     

    1) Get rid of any and all devices that use 2.4 gig.  That would be B...  G.... BGN.  I blame the manufacturers.  They save something like 2 bucks when they put 2.4 gig chipsets instead of the dual band ABGN chipset.

    2) if you have a dual band which is to say 5 gig or the A band then use it.  Sad to say, we have to keep dual band because so many places still only have 2.4 gig. 

    3) If you have to use 2.4 on your AP then ONLY USE CHANNEL 1, 6, or 11.  Forget all the rest.  It is to complicated to explain here but when you use any other channel you are part of the interference problem.

     

    I just got U-verse installed and I got "the newest router" as the installer called it and it is only 2.4 gig.

     

    So I turned off the WiFi on this device and connected a dual band ABGN access point.  And there are no more interference problems. 

     

    It is too bad that a big company like ATT will not move forward on this topic.  Plus by default this device will search through all 11 channels in 2.4 and almost never ends on 1, 6 or 11.  So in a neighborhoods where U-verse is very popular they are creating their own nightmare.

     

    nuf said

    Re: How to Minimize Wireless Interference

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    Nov 24, 2011 9:10:39 AM
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    What about changing the channel on the netword card itself?  I am using a desktop with Windows Vista-I have an external wireless usb to connect to my wireless uverse router.  I downloaded the inSSIDer program and the uverse router is already on channel 11-nothing else comes up as channel 11, however, the linksys ae1000 is on channel 6 and there are other wireless routers, etc., that are picking up on channel 6.  I have no other problem with my other wireless devices in the house.  Blackberry Torch, IPAD.  They all connect wireless fine and stay connected.  I should have had the installer put EVERYTHING  in my computer office.  ##**&^T)*Y  and be able to plug in hardwired.  I may have to run a 100 foot cable so that this connection doesn't keep dropping out.  BTW, I did click off the power management for the nic and the usb port...so that they don't go into powersave.  This helped 'a little'.  Any suggestions?  no 2.4 ghz phones...

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    Nov 24, 2011 3:13:27 PM
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    If you're using your own Linksys router, then turn off the wireless on the 2Wire router, and move the Linksys to channel 11.

    You cannot change channels on a wireless network card when it's in infrastructure mode (i.e. connected to a wireless access point). The wireless access point controls what channel is used, not the card.

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    Nov 24, 2011 6:51:58 PM
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    No, I'm not using my own router.  I was just telling you what my linksys ae1000  card said under the inSSIDer program.  I foolishly let AT&T install that router across the house in my bedroom.  I should have had him put it all in my computer room where my desktop is.  The wireless drops out on my desktop all of the time... I am not conflicting with any other wireless on channel 11, which is the channel my router is on.  Guess I better get a hundred foot ethernet cable and drill holes...

     

     

     

     

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    Nov 24, 2011 7:46:20 PM
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    Ah, OK, the LInksys you mentioned is the client adapter on the computer.

    OK, in that case, then yes, you're running into a range limitation issue. There are a few things you can do:

    1. Run a wired connection using Cat5e cable. Most difficult, but most reliable method.

    2. You can use powerline Ethernet adapters. These are kind of expensive, and don't work as well as a wired connection.

    3. If you have a coax cable running between the two locations, you can use MoCA coax adapters. Probably about the same price as powerline Ethernet adapters, but would probably work better.

    4. If you use your own wireless access point, you may be able to do better than the RG's built-in wireless, since you could conceivably buy a router with a higher-powered radio and a better antenna. This would probably cost as much as powerline Ethernet or MoCA adapters.

    5. If you have wired Ethernet already running from the RG to somewhere else in the house that's closer to where the computer is, you could use your own wireless access point in that location which may overcome the range issue.

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    Jan 1, 2012 4:03:16 PM
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    gave network key to neighbor would like to block access any suggestions

    network key on router

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    Jan 1, 2012 4:47:31 PM
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    Edited by spd2demun on Jan 1, 2012 at 4:50:45 PM

    Go to this page, and type in a new password, then hit the Save button:

    Use custom Wireless Network Key

    http://192.168.1.254/xslt?PAGE=C_2_1

     

    Once you change the password, use MAC filtering on this page:

    Enable

    http://192.168.1.254/xslt?PAGE=C_2_1a

    Put your devices in the ALLOWED column, anything else in your area, put them in the BLOCKED column.  If you know the neighbor's Network name, you can find his MAC address now and block him there.

     

    This page is for the RGs settings--see if you can change it (if neighbor hasn't already).

    http://192.168.1.254/xslt?PAGE=C_0_1

     

    IF the neighbor has already changed the passwords, then you'll have to do a factory reset of the RG and start over.  It's a tiny button on the back of the RG.

     

    After you get all of that done, then change your encryption type to WPA2 (not WEP or WAP) as it's really difficult to hack, on this page under SECURITY:

    Authentication Type

    http://192.168.1.254/xslt?PAGE=C_2_1

     

    If you need more help, don't be afraid to come back and ask; we can walk you through it. Smiley Wink

     

    I know that's a lot, but you need to get your Network locked down so the neighbor can't ever use it again.

     

     

    Re: network key on router

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    Jan 8, 2012 2:02:43 PM
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    When you say another "wireless access point" to what are you referring? What would I be looking to buy? Do U-verse technicians offer this?

    Re: How to Minimize Wireless Interference

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    Jan 15, 2012 6:07:18 AM
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    "3) If you have to use 2.4 on your AP then ONLY USE CHANNEL 1, 6, or 11. Forget all the rest. It is to complicated to explain here but when you use any other channel you are part of the interference problem."

     

    Everyone needs to read this again. The problem is that if your router sees another transmission in its band, it will wait until the other device is done before it transmits. The way that WiFi signals are spread out the best utilization of the WiFi band can only happen if everyone uses only channels 1, 6 & 11. If someone "finds a nice hole" at channel 4 and plops his WiFi signal there, he is actually blocking and being blocked by signals on channels 1 & 6.  Unfortunately the U-verse RGs automatically search for any quiet channel. Mine wanted to lock onto channel 5. They should not be allowed to do this.

     

    Also, "N" routers and other "super" routers on 2.4 GHz can block twice as many channels and also be blocked twice as many other routers. Some people install an "N" router thinking they will get higher speed and actually end up getting lower speed. I saw this demonstrated once on Tech TV. 

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    Feb 27, 2012 6:29:09 PM
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    DonNewcomb wrote:

    Also, "N" routers and other "super" routers on 2.4 GHz can block twice as many channels and also be blocked twice as many other routers. Some people install an "N" router thinking they will get higher speed and actually end up getting lower speed. I saw this demonstrated once on Tech TV. 


    I just recently learned this lesson with a abgn pocket router (sapido tech) that I bought. Finally turned off the wireless N and has been working since. I also have both access points on channel 11, both have the same ssid, same password, and same everything. "naboo" is very powerful in and around the house now. I was operating on channel 7 (a dead channel) but moved to channel 11 after some interference and connectivity problems. Channel 11 appeared to be the least of problems out of all of them. 

    *I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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    Mar 28, 2012 8:50:37 AM
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    ACE - Teacher

    My wife and I have recently started experiencing wireless dropouts at home as well. Got SSID, changed channels, got ATT to send a new router. Signal strength stayed at 50 downstairs after new router installed upstairs. (Signal is 50 even in a room off the upstairs where the RG is. Jumps to 98% in the room where the RG is. Plaster walls at play?)

     

    Got Dell tech to reinstall network adapter drivers, etc. What happens is my laptop hangs at "Requesting" after an hour of browsing and nothing short of a reboot will allow me to brows again. I finally ordered a new 150 mps high power antenna which I'm hoping will solve the problem. As I said, this seems to be a recent issue and am wondering if it's because the routers in the same room as my son's xbox 360. I'll try raising the RG off the floor and changing to channel 11. 

     

    If anyone has any more suggestions, I'm open to them. Thanks to all esp. Joe!

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    Jun 28, 2012 4:41:14 AM
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    ACE - Tutor
    Wow glad i have found this page can't wait to get home to try this out.

    Re: How to Minimize Wireless Interference

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    Jul 16, 2012 11:17:30 AM
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    ACE - Teacher

    I downloaded the program but I don't get the 2 split screens on the bottom. I can choose between 3 areas but nothing that brings up multiple information. I just don't know what to do. I had Comcast  and no issues. I got caught up with the promo and whole house dvr. Now when my son is on his xbox playing live and I get on one of the 2 laptops it will drop his connection. I called tier 2 support and they said something about my data not coming back correctly and they would send a tech out to fix it. Im just barely 24 hours into service and Im already having issues which is not making me a very happy NEW uverse customer. I also can't view my dvr storage or pause or rewind tv. Im just so annoyed. Any ideas on anything would be greatly appreciated!

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    Jul 16, 2012 11:34:47 AM
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    ACE - Teacher

    tmbogan,

     

    I can't be of much help I'm afraid. Our service seems to have been better since we had the router moved slightly closer to our stairway. Also, I switched it back to "Automatically" find the best channel. Hardcoding at channel 6 or 11 just gave me problems. InSSIDer is still a decent program if you get it to work. It tells you a lot about signal strength. 

     

    I'd hassle AT&T if you're not happy. They've been pretty responsive to us.

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    Oct 15, 2012 5:31:02 PM
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    Something else to remember about microwaves and I took this from a DSLR thread looking for interferences. If the microwave is screwing with your DSL and Uverse signaling as well as wireless it might help to get the microwave an emissions test, or get one of these. This will confirm how bad the microwave is leaking emissions.

     

    ebay link this one is a bit more easier with a safe zone and a danger zone : http://goo.gl/nnzP1

     

    If it's close to the danger zone I would imagine I would just have it replaced as it probably is causing havoc in your house. I had a cheapie wal-mart microwave leak pretty badly.

     

    Here is another one (a bit more expensive, but gives you a bit more on the meter side) : http://goo.gl/HxwTG

     

    *I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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