Teacher
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3 Messages
Caller ID shows "Unavailable 1"
Recently. I've been getting calls that register on the caller ID as "Unavailable", and the phone number shown is just "1". Is there a way to block these calls?
Teacher
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3 Messages
Recently. I've been getting calls that register on the caller ID as "Unavailable", and the phone number shown is just "1". Is there a way to block these calls?
madtown_jeff
Tutor
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3 Messages
10 years ago
They're doing it for me - thanks for posting that info. I was going to call them anyway & demand they find a way of blocking this "unavailable 1" - there's no reason why they shouldnt be able to.
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japplen
Tutor
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9 Messages
10 years ago
AT & T can fix this problem, but they won't. They would rather put their resources into advertising on television telling us that they are our friends and that they are technical wizards. AT & T is run by people who fail to tell the truth. They have failed to tell me the truth many times and have nothing to be proud of.
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JefferMC
ACE - Expert
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35K Messages
10 years ago
How would you suggest they fix it?
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japplen
Tutor
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9 Messages
10 years ago
Hey JFW:
AT & T's Anonymous call blocking does not work for this number. You are wrong.
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japplen
Tutor
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9 Messages
10 years ago
Hey JefferMC:
You can't block this caller only identified as "1". ATT caller block feature will only accept a 10 digit number, not "1" or "Unavailable 1".
Thus, AT & T should configure its caller block features to allow for this.
This is simple.
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truerock
Teacher
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24 Messages
10 years ago
Wow... thanks for the info. This is the first time I have ever seen someone who actually understands this issue.
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thndrbill
Tutor
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4 Messages
10 years ago
This does not work. We have been getting calls from Unavailable at 8 minute intervals. There is no one on the other end, not even the fax machine sound. Unplugging the phone.
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tessa7
Tutor
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5 Messages
10 years ago
I have had these people have been calling now for over a year. Today was the final straw. The dude on the line was laughing so hard and thought I ws joking when I asked him to not call any more, he simply said "...I will try back later..." AND he did. CALL AFTER CALL. I will be dumping ATT and moving over to Google VOIP. I did NOT want to do this, but I feel as if I have no choice. For 40.00 a month just for my phone services with ATT, I should have more options to block a call that simply comes up UNAVAILABLE 1. Google VOIP is free. I will take the cons with Google phone before I will have one more call come through that disrupts my home. Enough is enough.
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elkojohn
Contributor
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3 Messages
10 years ago
Thanks, after speaking with four ATT reps, mission accomplished.
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elkojohn
Contributor
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3 Messages
10 years ago
Based on the recommendation of BRD65 (Apr 17, 2014 9:16:53 AM),
I called tech support from the website phone number and gave my spiel:
(memorize this phase like a broken record):
"Please submit a TECH SUPPORT TICKET to block "Unavailable 1" from ringing my phone."
So the tech guy says nothing can be done.
Next I tried the chat lady.
She said I needed to call the residential repair service at 800-246-8464.
I couldn't convince her it wasn't a repair issue
or get her to submit a ticket, so what the heck, I called the number.
I told my tale of woe to the repair lady and once again:
"Please submit a TECH SUPPORT TICKET to block "Unavailable 1" from ringing my phone."
She put me on hold, and then a tech guy came on the phone.
Once again:
"Please submit a TECH SUPPORT TICKET to block "Unavailable 1" from ringing my phone."
He said, "I am tech support, and I'll do that for you." He put me on hold for a few minutes, and then came back and said, "It's done, it won't happen again."
So now I will see if it's true . . .
But I was amazed to finally get to someone
who seemed to know what I was talking about
AND said he could fix it.
The squeaky wheel gets the grease.
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