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TurtleMom's profile

Contributor

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2 Messages

Monday, August 22nd, 2016 8:34 PM

why is my email so slow?

I am ready to cancel ATT email if I cannot get a solution.  Typing an email is incredibly slow. Then yahoo just shuts down and the page closes.  What is this?

 

Community Support

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1.3K Messages

8 years ago

Hi @TurtleMom,

 

We are sorry about the issues. Try using a different browser if possible. Also, deleting your cache and cookies may help.

 

-ATTDSLCare

Contributor

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2 Messages

8 years ago

I've answered my own question. Posting here in case anyone else has this problem. I removed Internet Explorer entirely, following instructions on YouTube. From that moment on, problem solved.

Teacher

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18 Messages

8 years ago

Thank you, TurtleMom, I'm going to try that. Were you using Internet Explorer to pull up your mail? I use Chrome, have high-speed U-Verse, and yet getting ATT mail is always a chore, with sputters, and being able to see the messages but not read them, and having the Yahoo site crash.

 

(P.S. I have turtles in my backyard, about five of them now. Used to have fifteen but a terrible freeze left a lot of them in the ground.)

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