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    Posted May 31, 2014
    8:34:34 PM
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    email sent via att.net on Internet Explorer is NOT showing up in my "sent" folder in MS Outlook

    at work I can't use Microsoft Outlook to access my att.net email so I use att.net on internet explorer.  but today i went to look for a "sent" message in OUTLOOk only to discover that none of the email I sent using Internet Explorer is there.  Anybody know how to fix that?  I am pretty new to att.net but have had lots of other email accounts and this has never happened before. 

     

    If there is no answer to that, can anyone tell me how to export my email messages that are in Explorer?

     

    Thanks in advance

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    Jun 3, 2014 2:07:26 PM
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    Community Manager

    Hello @aurora55 

     

    If you're using web mail interface, all your emails should be saved on the server, not the browser. You should be able to access them from any web browser on any computer. Can you try a different browser? Are you able to see them via web mail from your home computer?

     

    Thanks,

    Dmitriy


    Rethink Possible

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    email sent via att.net on Internet Explorer is NOT showing up in my "sent" folder in MS Outlook

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    Jun 3, 2014 2:07:26 PM
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    Community Manager

    Hello @aurora55 

     

    If you're using web mail interface, all your emails should be saved on the server, not the browser. You should be able to access them from any web browser on any computer. Can you try a different browser? Are you able to see them via web mail from your home computer?

     

    Thanks,

    Dmitriy


    Rethink Possible

    For account specific help, please send a private message to ATTCustomerCare

    Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

    I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
    *I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

    Re: email sent via att.net on Internet Explorer is NOT showing up in my "sent" folder in M

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    Jun 3, 2014 4:40:26 PM
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    Scholar

    Is your Outlook account set up for POP or IMAP access to your mail?

    Re: email sent via att.net on Internet Explorer is NOT showing up in my "sent" folder in M

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