Teacher
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21 Messages
Turn OFF Spamguard
I want Spamguard OFF ... I have excellent junk mail/spam filters on my personal computer. Due to the unwanted Ads (why do I have ads if I pay a monthly bill?), I rarely use internet mail. I had turned off Spamguard because of too many false positives.
I recently received an e-mail from a business contact that referenced an e-mail I did not receive. I checked my spam and junk folders and finally logged in to web-mail. WOW! Over 100 spam messages ... that I never got ... including 5-6 that were "real". Since i rarely use it, who knows how many other false positives have been deleted!
I can find all kinds of documentation on turning ON spamguard, but how do I turn it OFF?
When I go to options and Spam, the box next to "Control SpamGuard" is UNchecked, but it still filters my mail.
I have imported my contacts, but i see nowhere that I can have SpamGuard ignore mail from my contacts.
Please help me solve this. I missed a sale today because SpamGuard caught a "real" e-mail.
Accepted Solution
Official Solution
Computer_Joe
Master
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5.9K Messages
11 years ago
If you're using a third party email client to send and receive email, such as Outlook, then these instructions should solve your problem.
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How can you be in two places at once, when your not anywhere at all?
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I really want to become a procrastinator, but I keep putting it off.
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There are three kinds of people, those that can count, and those that can't.
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“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell
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bing4sons
Tutor
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5 Messages
11 years ago
I am having the same issue. Previously my SPAM was turned off and just noticed over 80 emails in my SPAM folder. I have gotten a lot of false positives in the past, so don't want the SPAM filter turned on. My PC Software filters the SPAM for me.
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bing4sons
Tutor
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5 Messages
11 years ago
Thanks,
The POP forwarding was set not to forward. Not sure how that got changed. I went through and made all the changes and it doesn't appear that SPAM is being held in the web based SPAM folder any longer.
I'm not sure why this started all of a sudden. I didn't make any changes on my side and it impacted each of our family accounts.
Thanks for your help.
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Computer_Joe
Master
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5.9K Messages
11 years ago
No problem. I think this might be happening because AT&T and Yahoo seem to be parting ways.
Be sure to stop back if you have any other questions or issues, or have some help or advice to share with other members.
__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell
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catskites
Teacher
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21 Messages
11 years ago
THANK YOU! I am now receviing all of my mail. I know the vast majority is spam and i appreciate that AT&T was trying to help, but I was missing a few things.
Can you provide more information about your statement:
"I think this might be happening because AT&T and Yahoo seem to be parting ways."
Again, thank you very much.
Susie
Kansas
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Computer_Joe
Master
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5.9K Messages
11 years ago
Hey Susie, glad to be of assistance. So, do you make kites or fly them?
Well, there's the whole new makeover for the web portal incase you have not been there yet. Which, if you don't know to use the my.yahoo.com address, will dump you on a new ATT.NET website. On top of that, I've had AT&T/Yahoo small business web hosting service for several years and I've received notice that I will have to make a choice between AT&T small business web hosting and Yahoo small business webhosting by the end of January.
So, to me, that definately looks like something is up, and the logical assumption is a breakup.
__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell
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bandit55
Contributor
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2 Messages
11 years ago
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Computer_Joe
Master
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5.9K Messages
11 years ago
Did you do the second part of step 8 in my post?
If you always use Windows Mail, then I would set it to not leave messages on the server. Also if while on the Spam page you see any addresses in the blocked address list, go ahead and delete them.
If you are still missing emails after that, you might want to check the rules/filters in Windows Mail to see if something in there might be blocking/deleting some of your incoming mail.
__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell
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bandit55
Contributor
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2 Messages
11 years ago
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Carl1959
Contributor
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3 Messages
10 years ago
THis thread is old. Yet I too need to turn off that spam guard. However, step 4 is a dead end, as the word "OPTIONS" appears nowhere. I've check all I can find. How do you turn off that stupid spam filter please?
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