Contributor
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2 Messages
Resetting sbcglobal passeord
I am no longer an att customer but still use the sbcglobal.net name for my email. I need to change the password because my account has been used to send out unauthorized emails . What can I do?
Contributor
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2 Messages
ATTDSLCare
Community Support
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1.3K Messages
8 years ago
Hello @Jah13140,
We are sorry for your inconvenience. We will be glad to help. If you can still access the account then you can log in and change the password, if you are unable to access the email address then send us a message by clicking here. Provide your
Name
Account number
email address in question
Phone number
Best Times to reach you
at the top right corner of your screen for a response. In the meantime, let us know if you have any other questions or concerns!
Keep an eye on the
-ATTDSLCare
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Jah13140
Contributor
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2 Messages
8 years ago
Janice ***
email adress is ***
Phone no. ***
anytime between 9:00 am and 9:00pm PST
Not sure about acct number because I no longer have an ATT acct.
[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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Tigereyze209
Professor
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3.9K Messages
8 years ago
I realize the contact message in dsl cares post is not completely clear, but what is needed is to send them a PRIVATE message... not one posted in this thread that anyone can see.
If you notice the word here is colored blue, and clicking on it sends you to your outgoing messages feature, with the name for the recipient already filled in for you.
Good luck.
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ATTDSLCare
Community Support
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1.3K Messages
8 years ago
@Tigereyze209 Thanks for pointing that out. That script was already there when I took this over so I didn't put any thought in to it. But I will certainly change it to make it more clear!
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