Tutor
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3 Messages
Parental Approval For Sub Accounts
Former AT&T DSL customers, now using a free att.net e-mail account. We received the e-mail notice for approving our children's sub accounts and approved the one which was listed. However, when another child tried to access their e-mail, they were confronted with a similar message which didn't allow them to go any further. We followed the link and signed in with the parent account, but the message told us there were no more child accounts awaiting approval. We cannot find where to approve the remaining sub accounts. We're afraid we are going to lose these sub accounts if we don't resolve this issue soon.
keithkarma
Tutor
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4 Messages
11 years ago
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ATTJulieCS
Former Employee
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1.1K Messages
11 years ago
Hello Everyone,
I hope this helps. Would love your feedback. Please post here if this resolved the issue for you.
Changes to email account for children under 13
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