Ask a question
Search in Internet Forums

Internet Forum

Reply
Highlighted
Posted Jun 21, 2013
8:57:16 AM
View profile
Not receiving all emails

I have an att.net account that I access on the web. In the last couple of weeks, i have become aware that I am not receiving all emails that are sent to me. Apparently the senders are not receiving an "undeliverable" message and are not aware that I did not receive their email. I have had the emails resent to my wife's yahoo.com address, and we receive them with no problem. Any ideas what the problem might be?

I have an att.net account that I access on the web. In the last couple of weeks, i have become aware that I am not receiving all emails that are sent to me. Apparently the senders are not receiving an "undeliverable" message and are not aware that I did not receive their email. I have had the emails resent to my wife's yahoo.com address, and we receive them with no problem. Any ideas what the problem might be?

Accepted Solution

Not receiving all emails

2,663 views
5 replies
(2) Me too
(2) Me too
Reply
View all replies
(5)
0
(0)
  • Rate this reply
View profile
Jun 21, 2013 9:04:25 AM
0
(0)
Contributor
One thing I need to add, I am receiving email and don't really know what percent are not getting through. I wanted to add that emails are being received, just some are not.
One thing I need to add, I am receiving email and don't really know what percent are not getting through. I wanted to add that emails are being received, just some are not.

Re: Not receiving all emails

2 of 6 (2,649 Views)
0
(0)
  • Rate this reply
View profile
Solved
Jun 21, 2013 10:39:17 AM
0
(0)
Employee
Edited by Dorlese_D on Dec 12, 2013 at 10:52:16 AM

sjzap wrote:

I have an att.net account that I access on the web. In the last couple of weeks, i have become aware that I am not receiving all emails that are sent to me. Apparently the senders are not receiving an "undeliverable" message and are not aware that I did not receive their email. I have had the emails resent to my wife's yahoo.com address, and we receive them with no problem. Any ideas what the problem might be?



Hello sjzap!  Thanks for your post.

 

Please click Troubleshooting your AT&T email and see step number 4 in the article. 

 

If however you still have no resolution, please do not hesitate to send an private message to ATTCustomerCare.  Please be sure to prove them with exact details of the issue and include your name, email address, contact number and a good time for you to be reached on that number.  Give them at least 48 hours to troubleshoot and you will hear back from a manager.

 

Thanks again and I hope you find this information helpful!  ~Delia



Rethink Possible

For account specific help, please send a private message to ATTCustomerCare

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.


sjzap wrote:

I have an att.net account that I access on the web. In the last couple of weeks, i have become aware that I am not receiving all emails that are sent to me. Apparently the senders are not receiving an "undeliverable" message and are not aware that I did not receive their email. I have had the emails resent to my wife's yahoo.com address, and we receive them with no problem. Any ideas what the problem might be?



Hello sjzap!  Thanks for your post.

 

Please click Troubleshooting your AT&T email and see step number 4 in the article. 

 

If however you still have no resolution, please do not hesitate to send an private message to ATTCustomerCare.  Please be sure to prove them with exact details of the issue and include your name, email address, contact number and a good time for you to be reached on that number.  Give them at least 48 hours to troubleshoot and you will hear back from a manager.

 

Thanks again and I hope you find this information helpful!  ~Delia

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Not receiving all emails

[ Edited ]
3 of 6 (2,634 Views)
Solution
0
(0)
  • Rate this reply
View profile
Jun 25, 2013 12:25:41 PM
0
(0)
Tutor

I have also been advised by several email contacts who I have communicated with daily for several years that suddenly their emails are being rejected and returned. They are getting the following failure notice:

 

"Message expired for domain pacbell.net. Remote host said: 451 4.7.7 Excessive
userid unknowns from 212.82.109.252 nlpi167"

 

The ISP on the other end has also recently changed from gmail to Yahoo mail. Is there a common thread here?

 

Would appreciate some response ASAP.

 

Bill

I have also been advised by several email contacts who I have communicated with daily for several years that suddenly their emails are being rejected and returned. They are getting the following failure notice:

 

"Message expired for domain pacbell.net. Remote host said: 451 4.7.7 Excessive
userid unknowns from 212.82.109.252 nlpi167"

 

The ISP on the other end has also recently changed from gmail to Yahoo mail. Is there a common thread here?

 

Would appreciate some response ASAP.

 

Bill

Re: Not receiving all emails

4 of 6 (2,564 Views)
0
(0)
  • Rate this reply
View profile
Jul 20, 2013 2:49:22 PM
0
(0)
Contributor

I am also not receiving emails, even tho some may be delayed by several days.  The new email from AT&T is locking up and extremely slow loading/saving, etc.  I do not know if this is caused by AT&T or YAHOO, but it is very aggravating and if this is not resolved shortly I will have no choice but to change to a new account, after notifying all my current contacts. Somebody has missed the ball terribly!!!!!!!

I am also not receiving emails, even tho some may be delayed by several days.  The new email from AT&T is locking up and extremely slow loading/saving, etc.  I do not know if this is caused by AT&T or YAHOO, but it is very aggravating and if this is not resolved shortly I will have no choice but to change to a new account, after notifying all my current contacts. Somebody has missed the ball terribly!!!!!!!

Re: Not receiving all emails

5 of 6 (2,444 Views)
0
(0)
  • Rate this reply
View profile
Nov 17, 2013 1:18:19 PM
0
(0)
Tutor

I am having this same issue as well. It was discovered when I attempted to correspond with my web hosting service. For some reason I have not been able to receive any email from machighway.com for over a year. This is very frustrating since I need to reset some passwords and I'm unable to do so.

 

I've tried just about everything I can think of (and everything suggested here) and I'm still not receiving the messages.

I am having this same issue as well. It was discovered when I attempted to correspond with my web hosting service. For some reason I have not been able to receive any email from machighway.com for over a year. This is very frustrating since I need to reset some passwords and I'm unable to do so.

 

I've tried just about everything I can think of (and everything suggested here) and I'm still not receiving the messages.

Re: Not receiving all emails

6 of 6 (2,056 Views)
Advanced
You must be signed in to add attachments
Share this post
Share this post