Reply
Posted Feb 10, 2011
3:54:18 PM
View profile
Microsoft Outlook 2011 MAC Version Email Configuration

I'm trying to configure my Microsoft Outlook 2011 MAC email program to send and receive my att.net account.  I can't seem to find the configuration information.  I tried using the pop.att.yahoo.com port 995 and smtp.att.yahoo.com port 465 configuration as indicated in a previous version of Outlook.  I can receive email sent to my att.net email account but I can't send from att.net email account using Outlook 2011 MAC Version.  I receive Error Code:  3253.  

 

Has anyone run across this issue and found a solution to this error?  Please advise.  Thanks! 

I'm trying to configure my Microsoft Outlook 2011 MAC email program to send and receive my att.net account.  I can't seem to find the configuration information.  I tried using the pop.att.yahoo.com port 995 and smtp.att.yahoo.com port 465 configuration as indicated in a previous version of Outlook.  I can receive email sent to my att.net email account but I can't send from att.net email account using Outlook 2011 MAC Version.  I receive Error Code:  3253.  

 

Has anyone run across this issue and found a solution to this error?  Please advise.  Thanks! 

0
(0)
  • Rate this reply
View profile
Solved
Feb 25, 2011 3:00:06 PM
0
(0)
Moderator
Edited by ATTAlexCM on May 16, 2012 at 7:32:14 AM

Hello blgtiger1,

 

Please accept my sincere apologies for any inconvenience that you might have experienced.

 

Client Email configuration is not part of AT&T's scope of support.

However, we have here link that will provide you the correct server settings to use. There is an option for you to view information on a different solution. Just  click on 'Personalize Your Support' for you to select your appropriate client email version which is Outlook.

http://www.att.com/esupport/article.jsp?sid=KB401568

 

Please be reminded of these updated servers:

 

Incoming (POP) : inbound.att.net

Outgoing (SMTP) : outbound.att.net (requires authentication) Incoming mail server : POP3 Incoming/Outgoing User Name : Full AT&T email address, including domain (e.g., test@att.net, test@bellsouth.net) Incoming mail port # : 995, secure connection (SSL) checked Outgoing mail port # : 465, secure connection (SSL) checked

Note:  When updating the secure server settings, check the SSL box first and then update the port number if necessary.

 

You can also contact our Support Plus department to help you configure your Apple Mail. Please call them at 1-888-263-4796. They are open from 8:00am - 11:00pm Central Time .

 

Should you need further help regarding your post, please feel free to reply on this thread.

 

For quick answers, make the new AT&T Help site your first stop. Visit http://www.att.com/esupport/ where you'll find pages of product information to assist you. 

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

Accepted Solution

Microsoft Outlook 2011 MAC Version Email Configuration

29,864 views
26 replies
(0) Me too
(0) Me too
Post reply
Cancel
Submit
View all replies
(26)
0
(0)
  • Rate this reply
View profile
Solved
Feb 25, 2011 3:00:06 PM
0
(0)
Moderator
Edited by ATTAlexCM on May 16, 2012 at 7:32:14 AM

Hello blgtiger1,

 

Please accept my sincere apologies for any inconvenience that you might have experienced.

 

Client Email configuration is not part of AT&T's scope of support.

However, we have here link that will provide you the correct server settings to use. There is an option for you to view information on a different solution. Just  click on 'Personalize Your Support' for you to select your appropriate client email version which is Outlook.

http://www.att.com/esupport/article.jsp?sid=KB401568

 

Please be reminded of these updated servers:

 

Incoming (POP) : inbound.att.net

Outgoing (SMTP) : outbound.att.net (requires authentication) Incoming mail server : POP3 Incoming/Outgoing User Name : Full AT&T email address, including domain (e.g., test@att.net, test@bellsouth.net) Incoming mail port # : 995, secure connection (SSL) checked Outgoing mail port # : 465, secure connection (SSL) checked

Note:  When updating the secure server settings, check the SSL box first and then update the port number if necessary.

 

You can also contact our Support Plus department to help you configure your Apple Mail. Please call them at 1-888-263-4796. They are open from 8:00am - 11:00pm Central Time .

 

Should you need further help regarding your post, please feel free to reply on this thread.

 

For quick answers, make the new AT&T Help site your first stop. Visit http://www.att.com/esupport/ where you'll find pages of product information to assist you. 

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

Hello blgtiger1,

 

Please accept my sincere apologies for any inconvenience that you might have experienced.

 

Client Email configuration is not part of AT&T's scope of support.

However, we have here link that will provide you the correct server settings to use. There is an option for you to view information on a different solution. Just  click on 'Personalize Your Support' for you to select your appropriate client email version which is Outlook.

http://www.att.com/esupport/article.jsp?sid=KB401568

 

Please be reminded of these updated servers:

 

Incoming (POP) : inbound.att.net

Outgoing (SMTP) : outbound.att.net (requires authentication) Incoming mail server : POP3 Incoming/Outgoing User Name : Full AT&T email address, including domain (e.g., test@att.net, test@bellsouth.net) Incoming mail port # : 995, secure connection (SSL) checked Outgoing mail port # : 465, secure connection (SSL) checked

Note:  When updating the secure server settings, check the SSL box first and then update the port number if necessary.

 

You can also contact our Support Plus department to help you configure your Apple Mail. Please call them at 1-888-263-4796. They are open from 8:00am - 11:00pm Central Time .

 

Should you need further help regarding your post, please feel free to reply on this thread.

 

For quick answers, make the new AT&T Help site your first stop. Visit http://www.att.com/esupport/ where you'll find pages of product information to assist you. 

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple
posts
in a single thread.  This will help other users find this information too!!

Re: Microsoft Outlook 2011 MAC Version Email Configuration

[ Edited ]
2 of 27 (29,639 Views)
Solution
0
(0)
  • Rate this reply
View profile
Oct 4, 2011 8:25:20 PM
0
(0)
Tutor

Have you had any luck with this yet? I cant find anything definitive.  

Have you had any luck with this yet? I cant find anything definitive.  

Re: Microsoft Outlook 2011 MAC Version Email Configuration

3 of 27 (27,323 Views)
0
(0)
  • Rate this reply
View profile
Oct 5, 2011 5:07:12 PM
0
(0)
Tutor
WRONG!!!! Those are NOT THE RIGHT SETTINGS!!! Try it again. Oh,,, esupport is a joke and was ZERO HELP!!!
WRONG!!!! Those are NOT THE RIGHT SETTINGS!!! Try it again. Oh,,, esupport is a joke and was ZERO HELP!!!

Re: Microsoft Outlook 2011 MAC Version Email Configuration

4 of 27 (27,300 Views)
0
(0)
  • Rate this reply
View profile
Oct 5, 2011 5:08:31 PM
0
(0)
Tutor
Edited by ShaunMN on Oct 5, 2011 at 5:29:14 PM

Any luck with AT&T.net and Outlook 2011 for mac? If you do, please let me know. Thanks!!! {Personal content removed for safety}

Any luck with AT&T.net and Outlook 2011 for mac? If you do, please let me know. Thanks!!! {Personal content removed for safety}

Re: Microsoft Outlook 2011 MAC Version Email Configuration

[ Edited ]
5 of 27 (27,300 Views)
0
(0)
  • Rate this reply
View profile
Oct 5, 2011 6:03:28 PM
0
(0)
Contributor

I think I have it working now.  I'm not a tech person so I don't understand all of the port and server configure stuff.  I had to delete the email configuration several times and start over for it to work properly.  I used the same yahoo server settings and ports that I listed in my original post.  I hope that helps.

I think I have it working now.  I'm not a tech person so I don't understand all of the port and server configure stuff.  I had to delete the email configuration several times and start over for it to work properly.  I used the same yahoo server settings and ports that I listed in my original post.  I hope that helps.

Re: Microsoft Outlook 2011 MAC Version Email Configuration

6 of 27 (27,290 Views)
0
(0)
  • Rate this reply
View profile
Oct 6, 2011 7:42:21 AM
0
(0)
Tutor

I can send, but not receive now..  Are you having any luck?

I can send, but not receive now..  Are you having any luck?

Re: Microsoft Outlook 2011 MAC Version Email Configuration

7 of 27 (27,275 Views)
0
(0)
  • Rate this reply
View profile
Oct 6, 2011 7:55:22 AM
0
(0)
Tutor
I wish it did. I am able to send, but not receive. Last night, I could reveive, but not send!
I wish it did. I am able to send, but not receive. Last night, I could reveive, but not send!

Re: Microsoft Outlook 2011 MAC Version Email Configuration

8 of 27 (27,274 Views)
0
(0)
  • Rate this reply
View profile
Oct 21, 2011 9:10:40 AM
0
(0)
Contributor

Yes, I am having the same exact problem with Outlook for MAC 2011. I can send, but not receive. I've talked to my web hosting company and also to AT&T, using the same settings in the original post.

 

Still no luck :robotmad:

Yes, I am having the same exact problem with Outlook for MAC 2011. I can send, but not receive. I've talked to my web hosting company and also to AT&T, using the same settings in the original post.

 

Still no luck :robotmad:

Re: Microsoft Outlook 2011 MAC Version Email Configuration

9 of 27 (26,763 Views)
0
(0)
  • Rate this reply
View profile
Oct 21, 2011 9:31:51 AM
0
(0)
Contributor

I'm experiencing the same problem with configuring an swbell.net account on 2011 Outlook for Mac.  AT&T chat could only provide the POP, SMTP and port numbers and then directed me to Connect Tech for additional assistance for a cost.  I have added my account the same way numerous times with various results.  The most commom error is An unknown error has occurred in Outlook.  So where do we go for help in resolving this problem?  Any help would be appreciated. 

I'm experiencing the same problem with configuring an swbell.net account on 2011 Outlook for Mac.  AT&T chat could only provide the POP, SMTP and port numbers and then directed me to Connect Tech for additional assistance for a cost.  I have added my account the same way numerous times with various results.  The most commom error is An unknown error has occurred in Outlook.  So where do we go for help in resolving this problem?  Any help would be appreciated. 

Re: Microsoft Outlook 2011 MAC Version Email Configuration

10 of 27 (26,760 Views)
0
(0)
  • Rate this reply
View profile
Oct 23, 2011 6:23:50 AM
0
(0)
Contributor

Its disgusting. ATT nesses up their server address once again to promote earnings for connect-tech.

Its disgusting. ATT nesses up their server address once again to promote earnings for connect-tech.

Re: Microsoft Outlook 2011 MAC Version Email Configuration

11 of 27 (21,443 Views)
0
(0)
  • Rate this reply
View profile
Oct 24, 2011 5:09:28 AM
0
(0)
Contributor

I am having the SAME PROBLEM with Outlook Express on a XP-P machine.  Does anyone have a solution to the problem?  It appears the servers are perhaps not correct in their instructions.  The online CHAT group is less than useless and the WEB pages either don't work or contain erroneous information.

I am having the SAME PROBLEM with Outlook Express on a XP-P machine.  Does anyone have a solution to the problem?  It appears the servers are perhaps not correct in their instructions.  The online CHAT group is less than useless and the WEB pages either don't work or contain erroneous information.

Re: Microsoft Outlook 2011 MAC Version Email Configuration

12 of 27 (21,427 Views)
0
(0)
  • Rate this reply
View profile
Oct 27, 2011 8:41:38 AM
0
(0)
Contributor

I'm a new AT&T user, and have successully set up my att.net account in Outlook 2011. Follow the directions for Outlook 2010 at the following link and you should be set. Granted, these instructions are for setting up an account in Outlook 2010 for Windows, so screenshots and placement of some of the items mentioned are different than what you'll see when setting up an account within Outlook 2011 for Mac, but the settings are all there (you may need to search for them or they may be worded a bit differently).

 

http://www.att.com/esupport/article.jsp?sid=KB401568&cv=812&_requestid=137103#fbid=PQu9040OFTa

 

 

I'm a new AT&T user, and have successully set up my att.net account in Outlook 2011. Follow the directions for Outlook 2010 at the following link and you should be set. Granted, these instructions are for setting up an account in Outlook 2010 for Windows, so screenshots and placement of some of the items mentioned are different than what you'll see when setting up an account within Outlook 2011 for Mac, but the settings are all there (you may need to search for them or they may be worded a bit differently).

 

http://www.att.com/esupport/article.jsp?sid=KB401568&cv=812&_requestid=137103#fbid=PQu9040OFTa

 

 

Re: Microsoft Outlook 2011 MAC Version Email Configuration

13 of 27 (21,405 Views)
0
(0)
  • Rate this reply
View profile
Oct 28, 2011 4:53:34 PM
0
(0)
Contributor

I saw this article and included all instructions based on my understanding. If it is working for you, can you please post settings according to Mac version.

I saw this article and included all instructions based on my understanding. If it is working for you, can you please post settings according to Mac version.

Re: Microsoft Outlook 2011 MAC Version Email Configuration

14 of 27 (21,378 Views)
0
(0)
  • Rate this reply
View profile
Jan 2, 2012 7:57:33 PM
0
(0)
Contributor
Incoming - inbound.att.net
Use SSL Checked
Port 995

Outgoing - outbound.att.net
Overide deflaut port Checked
Use SSL Checked
Port 465

More Options Button
Authentication – Use Incoming Server Info
Incoming - inbound.att.net
Use SSL Checked
Port 995

Outgoing - outbound.att.net
Overide deflaut port Checked
Use SSL Checked
Port 465

More Options Button
Authentication – Use Incoming Server Info

Re: Microsoft Outlook 2011 MAC Version Email Configuration

15 of 27 (21,037 Views)
0
(0)
  • Rate this reply
View profile
Jan 2, 2012 7:59:14 PM
0
(0)
Contributor
BTW I;m DSL NOT Uverse.
BTW I;m DSL NOT Uverse.

Re: Microsoft Outlook 2011 MAC Version Email Configuration

16 of 27 (21,036 Views)
0
(0)
  • Rate this reply
View profile
Jan 3, 2012 7:23:18 AM
0
(0)
Contributor

I have tried these settings and I can receive emails but cannot send.  I've tried several times with no success.  

I have tried these settings and I can receive emails but cannot send.  I've tried several times with no success.  

Re: Microsoft Outlook 2011 MAC Version Email Configuration

17 of 27 (21,031 Views)
0
(0)
  • Rate this reply
View profile
Jan 3, 2012 9:31:48 AM
0
(0)
Contributor
Sorry about that.

I had my best luck using the "Char" link to AT&T.

The phone support was frustrating at best.
Sorry about that.

I had my best luck using the "Char" link to AT&T.

The phone support was frustrating at best.

Re: Microsoft Outlook 2011 MAC Version Email Configuration

18 of 27 (21,022 Views)
0
(0)
  • Rate this reply
View profile
Apr 4, 2012 9:22:43 AM
0
(0)
Contributor

Not shockingly, i am also having the same problem with AT&T.  I just spent another hour on the phone and in the end I was told "We only support webmail, we do not support POP mail,  if you need help with that you have to contact Conect Tech".  Even though the website says they provide POPP mail service.  They change their settings causing everyones client email to stop working, and we have to give them more money.  It is insane.

 

The only workaround i have found is to log into webmail, then log out of webmail and then try to log into your email client(Outlook, mac mail, etc.)  works about 50% of the time.  It's a weak option, but it is the best I could find since AT&T refuses to address their problem.

Not shockingly, i am also having the same problem with AT&T.  I just spent another hour on the phone and in the end I was told "We only support webmail, we do not support POP mail,  if you need help with that you have to contact Conect Tech".  Even though the website says they provide POPP mail service.  They change their settings causing everyones client email to stop working, and we have to give them more money.  It is insane.

 

The only workaround i have found is to log into webmail, then log out of webmail and then try to log into your email client(Outlook, mac mail, etc.)  works about 50% of the time.  It's a weak option, but it is the best I could find since AT&T refuses to address their problem.

Re: Microsoft Outlook 2011 MAC Version Email Configuration

19 of 27 (20,415 Views)
0
(0)
  • Rate this reply
View profile
Aug 17, 2012 12:04:24 PM
0
(0)
Contributor

I'm having major problems with this too.  It tells me that my password is incorrect.  However, sometimes it works just fine, with the same password!  ARGH!!

AT&T refuses to help me.  :smileysad:

I'm having major problems with this too.  It tells me that my password is incorrect.  However, sometimes it works just fine, with the same password!  ARGH!!

AT&T refuses to help me.  :smileysad:

Re: Microsoft Outlook 2011 MAC Version Email Configuration

20 of 27 (17,464 Views)
0
(0)
  • Rate this reply
View profile
Aug 24, 2012 11:06:52 AM
0
(0)
Contributor

HEY!  AT&T!  DON'T YOU GUYS GET IT?  YOU AREN'T SUPPORTING YOUR CUSTOMERS AND THEY ARE ANGRY!  YES, I AM SHOUTING BECAUSE YOU ARE DEAF!  I AM A TECHNOLOGY CONSULTANT AND MY CLIENTS ARE YOUR CUSTOMERS.  I HAVE NEVER SEEN A COMPANY MORE RESISTANT TO THEIR CUSTOMERS THAN YOU.

HEY!  AT&T!  DON'T YOU GUYS GET IT?  YOU AREN'T SUPPORTING YOUR CUSTOMERS AND THEY ARE ANGRY!  YES, I AM SHOUTING BECAUSE YOU ARE DEAF!  I AM A TECHNOLOGY CONSULTANT AND MY CLIENTS ARE YOUR CUSTOMERS.  I HAVE NEVER SEEN A COMPANY MORE RESISTANT TO THEIR CUSTOMERS THAN YOU.

Re: Microsoft Outlook 2011 MAC Version Email Configuration

21 of 27 (17,167 Views)
0
(0)
  • Rate this reply
View profile
Oct 3, 2012 9:22:06 PM
0
(0)
Tutor
those are the right settings, its just when you add the account info, you need to uncheck the box that says configure automatically, than add account, after you do that then add all the info they gave you, it should work fine, mine did.
those are the right settings, its just when you add the account info, you need to uncheck the box that says configure automatically, than add account, after you do that then add all the info they gave you, it should work fine, mine did.

Re: Microsoft Outlook 2011 MAC Version Email Configuration

22 of 27 (16,005 Views)
0
(0)
  • Rate this reply
View profile
Oct 3, 2012 9:33:33 PM
0
(0)
Tutor

in Oulook go to tools 

accounts

click bottom + sign

click e-mail

add your email address 

add password

uncheck the box Configure automatically

incoming server is inbound.att.net

check box overide default port, then add 995

check use SSL to connect

outgoing server is outbound.att.net

check box overide default port, then add 465

check box use SSL to connect 

then click More options....

under  Authentication scroll to use incoming server info

then click ok

close the window and go to Home on outlook and click Send/Recive, it should work

 

in Oulook go to tools 

accounts

click bottom + sign

click e-mail

add your email address 

add password

uncheck the box Configure automatically

incoming server is inbound.att.net

check box overide default port, then add 995

check use SSL to connect

outgoing server is outbound.att.net

check box overide default port, then add 465

check box use SSL to connect 

then click More options....

under  Authentication scroll to use incoming server info

then click ok

close the window and go to Home on outlook and click Send/Recive, it should work

 

Re: Microsoft Outlook 2011 MAC Version Email Configuration

23 of 27 (16,002 Views)
0
(0)
  • Rate this reply
View profile
Jan 16, 2013 9:30:53 PM
0
(0)
Contributor

Pamelaz,

 

I'm running Apple OS X v10.8.2 (12C60) and MS Office for Mac 2011, v14.2.5 (121010).  I have followed the advice and settings from this thread, worked with the 24/7 esupport help team and I'm dead in the water (sts).  I receive the following error, "Authentication failed because Outlook doesn't support any of the available authentication methods", with the following details - Could not retrieve mail. Account name: "Att", Error code: - 17897.

 

I've been using Outlook email features for years with cox and really need this to work with our new att.net account.  I would appreciate your  and/or other users assistance on solving this anomaly.

 

Thanks!

Pamelaz,

 

I'm running Apple OS X v10.8.2 (12C60) and MS Office for Mac 2011, v14.2.5 (121010).  I have followed the advice and settings from this thread, worked with the 24/7 esupport help team and I'm dead in the water (sts).  I receive the following error, "Authentication failed because Outlook doesn't support any of the available authentication methods", with the following details - Could not retrieve mail. Account name: "Att", Error code: - 17897.

 

I've been using Outlook email features for years with cox and really need this to work with our new att.net account.  I would appreciate your  and/or other users assistance on solving this anomaly.

 

Thanks!

Re: Microsoft Outlook 2011 MAC Version Email Configuration

24 of 27 (13,629 Views)
5
(1)
  • Rate this reply
View profile
Feb 16, 2013 10:47:11 PM
5
(1)
Tutor
Edited by Mariwixis on Feb 16, 2013 at 10:49:24 PM

Hi all! After trying so many options from help forums, AT&T website, etc... this is what's working wonders for me. Hope it helps you... 

 

Account Description:  AT&T

 

Your Personal Information:

Full Name: (Type in your name, last name)

E-mail address: (Your AT&T e-mail address)

 

Server Information:

User name: (Type in your e-mail address - ex. username@att.net)

Password: (Your AT&T e-mail account password)

 

Incoming Server: imap.mail.yahoo.com

DO NOT CHECK "Override default port".

Check mark to "Use SSL to connect (recommended)".

DO NOT CHECK "Always use secure password".  The port sets automatically to 993.

 

Outgoing Server:  smtp.mail.yahoo.com

Check mark to "Override default port", and change the port to 465.

Check mark to "Use SSL to connect (recommended).

 

Click now on "More Options".

Settings for: smtp.mail.yahoo.com


Authentication: User Name and Password
User name:  (Your AT&T e-mail address)

Password:  (Your password)

Click OK.

 

:smileyhappy: Good luck to all!! Please, let me know if this works for you.  

 

 

 

 

Hi all! After trying so many options from help forums, AT&T website, etc... this is what's working wonders for me. Hope it helps you... 

 

Account Description:  AT&T

 

Your Personal Information:

Full Name: (Type in your name, last name)

E-mail address: (Your AT&T e-mail address)

 

Server Information:

User name: (Type in your e-mail address - ex. username@att.net)

Password: (Your AT&T e-mail account password)

 

Incoming Server: imap.mail.yahoo.com

DO NOT CHECK "Override default port".

Check mark to "Use SSL to connect (recommended)".

DO NOT CHECK "Always use secure password".  The port sets automatically to 993.

 

Outgoing Server:  smtp.mail.yahoo.com

Check mark to "Override default port", and change the port to 465.

Check mark to "Use SSL to connect (recommended).

 

Click now on "More Options".

Settings for: smtp.mail.yahoo.com


Authentication: User Name and Password
User name:  (Your AT&T e-mail address)

Password:  (Your password)

Click OK.

 

:smileyhappy: Good luck to all!! Please, let me know if this works for you.  

 

 

 

 

Re: Microsoft Outlook 2011 MAC Version Email Configuration

[ Edited ]
25 of 27 (12,788 Views)
0
(0)
  • Rate this reply
View profile
Mar 24, 2013 9:12:03 AM
0
(0)
Contributor
thanks for getting down to the fine details. It worked
thanks for getting down to the fine details. It worked

Re: Microsoft Outlook 2011 MAC Version Email Configuration

26 of 27 (12,041 Views)
0
(0)
  • Rate this reply
View profile
Nov 2, 2014 8:32:52 AM
0
(0)
Contributor

I know this is a little old now, but in my case, none of the previous settings were working in Outlook 365 for the Mac. Your settings however work, and thank-you for posting them.

 

There has always been some confusion in the setup and it seems that just about the time we have everything worked out; something changes either at Yahoo or AT&T, and we, and the email clients we're using, get confused. When I was with Bellsouth, formerly, it was fairly simple to configure since we used our own servers. After the merger with SBC, since they used Yahoo servers, we had to do a migration. The confusion with AT&T and Yahoo has created quite a bit of drama over the years, especially after free email client support was stopped. When it was supported, it forced the AT&T support reps to maintain proficiency in these changes. Once it was handed over to ConnectTech however, the ball is in their court to maintain and service.  I consider myself knowledgeable in this area as a former employee and instructor, but honestly, when all of the previous settings I was aware of failed to work in Outlook, as they used to, I just stopped using my att.net email account for the most part, and just had it forwarded to gmail from my AT&T webmail account.

 

I do understand and appreciate the spot the service reps are in when their scope of support is limited to webmail now. Most do want to help, but due to the variety of email clients out there, it really did get difficult and time-consuming; thus their decison to support AT&T web mail, powered by Yahoo, since they do manage and control that path and architecture in conjunction with Yahoo. In my honest opinion, they should manage their own email servers and disengage with Yahoo altogether, because a hand-off point still exists where a decision has to be made whether the problem is with Yahoo or AT&T when customer situations arise, and I can remember occasions where the acceptance of responsibility was a nightmare of sorts. Again, just my opinion:smileyhappy:

 

Bob

I know this is a little old now, but in my case, none of the previous settings were working in Outlook 365 for the Mac. Your settings however work, and thank-you for posting them.

 

There has always been some confusion in the setup and it seems that just about the time we have everything worked out; something changes either at Yahoo or AT&T, and we, and the email clients we're using, get confused. When I was with Bellsouth, formerly, it was fairly simple to configure since we used our own servers. After the merger with SBC, since they used Yahoo servers, we had to do a migration. The confusion with AT&T and Yahoo has created quite a bit of drama over the years, especially after free email client support was stopped. When it was supported, it forced the AT&T support reps to maintain proficiency in these changes. Once it was handed over to ConnectTech however, the ball is in their court to maintain and service.  I consider myself knowledgeable in this area as a former employee and instructor, but honestly, when all of the previous settings I was aware of failed to work in Outlook, as they used to, I just stopped using my att.net email account for the most part, and just had it forwarded to gmail from my AT&T webmail account.

 

I do understand and appreciate the spot the service reps are in when their scope of support is limited to webmail now. Most do want to help, but due to the variety of email clients out there, it really did get difficult and time-consuming; thus their decison to support AT&T web mail, powered by Yahoo, since they do manage and control that path and architecture in conjunction with Yahoo. In my honest opinion, they should manage their own email servers and disengage with Yahoo altogether, because a hand-off point still exists where a decision has to be made whether the problem is with Yahoo or AT&T when customer situations arise, and I can remember occasions where the acceptance of responsibility was a nightmare of sorts. Again, just my opinion:smileyhappy:

 

Bob

Re: Microsoft Outlook 2011 MAC Version Email Configuration

27 of 27 (3,469 Views)
Share this post
Share this post