Protect yourself online
susanH's profile

Contributor

 • 

3 Messages

Saturday, August 27th, 2016 7:50 PM

LOST ACCESS TO MAIL

WINDOWS 10 DID UPDATE AND NOW MY MAIL FILE GONE. DOESN'T HAVE "MAIL" NEXT TO SIGN ON AND WHEN I CLICK ON MAIL ENVELOPE STATES "COULD NOT PERFORM THIS OPERATION BECAUSE THE DEFAULT MAIL CLIENT IS NOT PROPERLY INSTALLED.

Accepted Solution

Official Solution

Former Employee

 • 

422 Messages

8 years ago

@susanH That would be the mail client installed on your PC, wouldnt have anything to do with the service AT&T provides. You will be able to access your email messages through the webmail client located at www.att.net. If you wish to use the Mail client included within Windows 10 you would need to speak with Microsoft support to repair your computer.

Professor

 • 

2.2K Messages

8 years ago

Sounds like you will have to install your email client again or if you are using an email client that came with Windows, perhaps install Windows again. You may want to communicate your issue a more appropriate support forum or group. 

Contributor

 • 

1 Message

7 years ago

I have yahoo email and sent an email and it rejected saying that I don't have that email address. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.