Contributor
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3 Messages
Internet keeps cutting out when im trying to watch netflix or play games
I've had it!
For the past day, my internet service has been cutting out when trying to watch netflix or play games, Like World of Warcraft or any online xbox game. I've had this problem a few months ago also. Though at that time it seemed to fix its self the next day.
I've done everything the troubleshoot and resolve tool said to.
Reset router numerous times. etc. I've honestly HAD IT. I got this internet to play, watch and browse on the internet. I CANT DO THAT WHEN IT GOES OFF EVERY HALF HOUR. And i'm pretty mad about it. -_-
Im seriously considering terminating my service and taking my business elsewhere. 😐
Darknessrise
Professor
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2.4K Messages
9 years ago
@ProudHorseOwner
You should contact AT&T Customer Care to see if they can send someone out to take a look at your service.
They can be contacted by clicking the link below(expect a response over the next few days):
https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773
In the message body, please include the following:
- Name
- Address
- Account number
- Phone number
- Contact email address / the email address you are having problems with
- The best time to contact you if needed
- The problem you are having (in detail)
Below is an image describing where to enter information within your message:
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