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Posted May 19, 2014
7:47:14 AM
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Hacked & disposable addresses used to harrass
Edited by Phil-101 on May 24, 2014 at 5:35:15 AM

...  In Illinois, this is criminal activity, but AT&T will not provide help, other than standard "articles".  They keep giving me different stories, saying I was "phished" (I was not),  that my email was "kicked out" of the server, etc.  They will not help me with any documentation stating my account was comprimised and used by someone other than me. 

[Legal discussions are not permitted per the Guidelines]

...  In Illinois, this is criminal activity, but AT&T will not provide help, other than standard "articles".  They keep giving me different stories, saying I was "phished" (I was not),  that my email was "kicked out" of the server, etc.  They will not help me with any documentation stating my account was comprimised and used by someone other than me. 

[Legal discussions are not permitted per the Guidelines]

Hacked & disposable addresses used to harrass

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May 22, 2014 12:15:49 PM
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Hello @Moxieteach 

 

I'm sorry you're having some issues with your emails. Our team will be happy to help you get your password reset and get your access back. Please send us a private message by clicking here, please include your full name, phone number, account number and the best time you can be reached.

 

Thank you,

Dmitriy


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Hello @Moxieteach 

 

I'm sorry you're having some issues with your emails. Our team will be happy to help you get your password reset and get your access back. Please send us a private message by clicking here, please include your full name, phone number, account number and the best time you can be reached.

 

Thank you,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Hacked & disposable addresses used to harrass

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May 23, 2014 11:58:07 PM
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Edited by ATTDmitriyCM on May 24, 2014 at 8:16:52 AM

Ridiculous.  Changing a password will not reveal the person(s) responsible for infiltrating my account.  MY ACCOUNT WAS HACKED THEN USED.  Once this was done, the person(s) responsible managed to have the account REMOVED.  And you think changing a password on a dead accoount would compensate or somehow bring the perpetrator to justice? And now you want Yahoo to be held responsible because the accounts were merged?  It was the AT&T account that was hacked, not the Yahoo account.  It is AT&T that refuses to assign their security team to investigate this. If they did, it would be an admission that AT&T is responsible.

 

[Inappropriate comments removed]

Ridiculous.  Changing a password will not reveal the person(s) responsible for infiltrating my account.  MY ACCOUNT WAS HACKED THEN USED.  Once this was done, the person(s) responsible managed to have the account REMOVED.  And you think changing a password on a dead accoount would compensate or somehow bring the perpetrator to justice? And now you want Yahoo to be held responsible because the accounts were merged?  It was the AT&T account that was hacked, not the Yahoo account.  It is AT&T that refuses to assign their security team to investigate this. If they did, it would be an admission that AT&T is responsible.

 

[Inappropriate comments removed]

Re: Hacked & disposable addresses used to harrass

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