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Posted Nov 27, 2012
4:56:59 PM
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Free email hacked/suspended

My husband's free AT&T email has been hacked and suspended.  Called AT&T to find out what to do and was told we needed to reset his password.  We went to the web address provided and after answering the 2 security questions correctly and changed his password he still cannot access his email.  Still being told that it's suspended.  How can we get it unsuspended in order for him to access his email and notify his contacts that his email address is changing.  Since being advised by AT&T that there is basically no support available for free email accounts he is going to change his email but is is vital that he be able to log into his email account.  What can we do?

My husband's free AT&T email has been hacked and suspended.  Called AT&T to find out what to do and was told we needed to reset his password.  We went to the web address provided and after answering the 2 security questions correctly and changed his password he still cannot access his email.  Still being told that it's suspended.  How can we get it unsuspended in order for him to access his email and notify his contacts that his email address is changing.  Since being advised by AT&T that there is basically no support available for free email accounts he is going to change his email but is is vital that he be able to log into his email account.  What can we do?

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Free email hacked/suspended

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Dec 3, 2012 10:54:10 AM
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Edited by ATTDelia on Dec 17, 2012 at 9:53:40 AM

tieffe,

 

     Sorry to hear about your email trouble. Please follow this link and see if you can find any resolutions for your email predicament.

 

Email support

 

 

 

     Still having no luck? Please send a Private Message to out ATTCustomer care team to see if they can work any magic from their end. I have include the Private Message link below, please include you name, email address, phone number and the best time in which you can be contacted.

 

Private Message

 

James

 

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tieffe,

 

     Sorry to hear about your email trouble. Please follow this link and see if you can find any resolutions for your email predicament.

 

Email support

 

 

 

     Still having no luck? Please send a Private Message to out ATTCustomer care team to see if they can work any magic from their end. I have include the Private Message link below, please include you name, email address, phone number and the best time in which you can be contacted.

 

Private Message

 

James

 

Re: Free email hacked/suspended

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