Ask a question
Search in Internet Forums

Internet Forum

Reply
Highlighted
Posted Jun 25, 2014
10:49:47 PM
View profile
Emails sent to me returned to sender Undeliverable

I am a long time customer, from Southwestern Bell days in West Texas.

 

My email address is like xxxxxx@swbell.net, and I sign in via Yahoo.

 

Lately individuals and businesses sending me emails are receiving "undeliverable" messages on that address. I use that email address for business purposes only, and have missed some very important business correspondence from individuals at legitimate corporate addresses. American Express has resumed sending me snail mail correspondence because they keep getting back "undeliverable" notices from my email account.

 

My AT&T Account is current (I have never been delinquent), I am able to send emails just fine, so why is my email account not letting emails through to me, and sending back "undeliverable" notices as though my account is closed?

 

This has caused me major problems this week with a local company who blew me off because they got this message trying to respond to my email inquiry...

 

Thanks.

I am a long time customer, from Southwestern Bell days in West Texas.

 

My email address is like xxxxxx@swbell.net, and I sign in via Yahoo.

 

Lately individuals and businesses sending me emails are receiving "undeliverable" messages on that address. I use that email address for business purposes only, and have missed some very important business correspondence from individuals at legitimate corporate addresses. American Express has resumed sending me snail mail correspondence because they keep getting back "undeliverable" notices from my email account.

 

My AT&T Account is current (I have never been delinquent), I am able to send emails just fine, so why is my email account not letting emails through to me, and sending back "undeliverable" notices as though my account is closed?

 

This has caused me major problems this week with a local company who blew me off because they got this message trying to respond to my email inquiry...

 

Thanks.

Emails sent to me returned to sender Undeliverable

372 views
1 reply
(0) Me too
(0) Me too
Reply
View all replies
(1)
0
(0)
  • Rate this reply
View profile
Jun 27, 2014 8:15:32 AM
0
(0)
Community Manager

Hello, LaSme!

 

Thanks for posting. I'm sorry to hear that certain messages sent to your address are being returned as "undeliverable." We would be happy to look into this for you, so please click here to send us a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Hello, LaSme!

 

Thanks for posting. I'm sorry to hear that certain messages sent to your address are being returned as "undeliverable." We would be happy to look into this for you, so please click here to send us a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Emails sent to me returned to sender Undeliverable

2 of 2 (325 Views)
Advanced
You must be signed in to add attachments
Share this post
Share this post