Tutor
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1 Message
Email Password Reset
I noticed that my email account had been possibly hacked yesterday. I have tried to reset my password with the security question that I provided but it is saying that they are wrong. Is there any way that I can have a temporary password sent to an alternate email or am I out of luck on retrieving my emails?
Accepted Solution
Official Solution
ATT_James
Former Moderator
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773 Messages
11 years ago
dsmith0822,
I will include the steps to take to recover your email account.
My AT&T email account may have been hacked, phished, or compromised
Email password change or reset
Learn about your free att.net email account
James
(Note: edited to update URLs)
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ATTHelpForums
Community Support
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2.7K Messages
11 years ago
Hi dsmith0822,
Just wanted to check in and let you know that we received your private message. One of our managers will be reaching out to you shortly to assist.
Thanks!
Nicole K.
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Russ1355
Contributor
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1 Message
8 years ago
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8TTLL23
Tutor
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6 Messages
7 years ago
How do I enter a new email address for the temporay password to be sent to? The current one in there is not valid?
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ATTHelp
Community Support
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231.2K Messages
7 years ago
Hi @8TTLL23,
You will have to log into the email and update the email. Just click on the gear on the upper right in web mail.
-ATTU-verseCare
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8TTLL23
Tutor
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6 Messages
7 years ago
Unfortunately this did not take care of my issue.
Thank you
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