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kiwidragoness's profile

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Wednesday, August 31st, 2016 6:25 PM

AT&T Access ID - wireless phone number entered is already associated with another AT&T Access ID.

When I attempt to add my phone to my AT&T Access ID, it tells me "The wireless phone number entered is already associated with another AT&T Access ID."  Is there a way to remove my number from that other account, or to tell what that other account is?  I didn't think I had another Access ID anywhere but I don't know how to tell that either.

 

Community Support

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1.3K Messages

8 years ago

Hello @kiwidragoness,

 

I show a wireless account that is tied to a uverse account under an access ID of a sbcglobal.net address. So if you log in like you are logging in to U-verse then you should see it.

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