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Re: communication error after droping service


communication error after droping service

I wanted to use my alarm as a stand alone system after I stopped service. Do I expect too much?  I paid for all the equipment (2 year commitment) 300 dollars in extra mags for every window and I get this message (communication error) or (software upgrade) Here is what I have done to try to get rid of it:

1.) press # and *

2.) unplug battery from wall unit (one with all the lights) and unplug for 30 minutes

3.) disconnect network cable from above box



Is my expectation to use this as a non monitored system incorrect?







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Accepted by YMEYME
‎11-12-2018 12:37 PM

Re: communication error after droping service

@YMEYME Hello. In order to use the system with its functionalities it does need to be active.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Re: communication error after droping service

bummer thanks

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