12-01-2018 6:34 PM
My DigitalLife was updated by AT&T I could tell I saw it on the keypad says software update. And ever since my outdoor camera wearing totally pitch black At night. Works great during the day but not at night. It used to work great 12 software upgrade not sure with the death if they lower the power to the IR led. Also can I use a 3rd party other camera. No one from AT&T will help out I’m really disappointed in this company
11-01-2019 3:56 AM
11-01-2019 7:03 AM
@tatamd @Jagajak @directv_123 Hello. I was able to locate your Digital Life accounts based off of the email address you used for the forums. Would you please check your cameras again this evening to see if they are better? I had one of our technical folks make some configuration changes on the back end. Thank you
11-01-2019 7:27 AM
A few of my cameras are still in night mode (I live in CA), and they do seem pretty bright right now with the sun half way up.
Looking forward to trying again tonight to confirm.
Thank you SO MUCH @ATTDigitalLifeCS - you’re the shining star of ATT!!!!!!! 🙂
11-04-2019 6:31 AM
@directv_123 Hello. Im sorry to hear that. Would you be able to send me an example video from one of the cameras? Need one from day and one from night both from same camera. Should be able to private message them to me. Thank you