09-21-2015 9:09 AM
Solved by: Go to Solution.
09-02-2017 11:22 AM
Our technician that just came out and installed our garage controller told us that ours wouldn't work either. He went ahead and installed everything and charged us for the part but it's just sitting there not doing us any good. Is there a way for us to have it rechecked? The garage control was one reason that we liked the system as well but that part is useless to us
09-07-2017 2:18 PM
11-20-2017 4:51 PM
I want to add Garage Door Controller to use on my At & T digital life system. I have Chamberlin garage door controller. What should I buy ?
12-06-2017 1:27 PM
its Dec 2017 now, has this issue been resolved? I just got a new LiftMaster garage door with My Q and the wires were all re connected but the garage door doesn't respond. The My Q app is working fine and opens and closes the door via the APP.
03-28-2018 11:24 PM
hey, I am planning to buy a new garage door opener for my garage door so could you please tell me, should i need to buy Chamberlin or Lift Master 8500 ??. Need Suggestions
03-29-2018 7:57 AM
@CaseyClements Good morning...as long as you purchase one that does not have the MY Q you should be all set! The recommendation is to purchase a regular garage door opener that will work with a standard push button with nothing fancy on it, and Chamberlin make several that will work. I hope that this helps!
11-03-2018 4:07 PM
I have a genie. It worked while the installer was here but now it won’t do anything through the app. It works great with the button on the wall and the garage door remote in my car. Any suggestions as to how I can make it work again
11-05-2018 6:46 AM
@Bakerrange Hello. My apologies for the issue. If you would please click on my user name and then click "Send PM" to send me a message with your name, address, contact info and account number, so that I can have this looked into and have a specialist contact you to resolve the issue. Thank you
08-13-2019 9:06 PM
Okay, I keep reading that the MyQ is not compatible. Basically, the smart switch on the wall, sends a wireless signal to the garage door opener vs a low voltage signal from the wired openers. The system is designed to send the same signal that the wall switch sends through the wire. But when it the switch is wireless, that device becomes a moot issue. And since the Liftmaster system is a different language than the Digital Life, it can't send the wireless signal to the motor. Yet I can teach my garage door opener in the visor in my truck the signal and can't do the same on a Digital Life controlled device? How is that possible?