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At&t DLC battery replaced, but still shows red light instead of green

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At&t DLC battery replaced, but still shows red light instead of green

We have received a replacement battery and installed it.  The light color on the DLC is still red.

 

Is there any other step following battery installation or reset that needs to be done to get a green light.

 

 

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‎10-29-2018 6:37 AM

Re: At&t DLC battery replaced, but still shows red light instead of green

@MClaymore  Hello.. The blinking battery light means that it is currently charging and performing a health check on the battery. If the light stops blinking and remains red, please disconnect and reconnect the battery to allow it to perform the test again. If the light remains red after a second health check, please request a new battery. Let me know if you have any other questions. Thank you

 
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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