These days, Wi-Fi is definitely a very important feature for our phones. Let’s take a look at a few steps to try and resolve this matter.
Since you started to notice the issue begin, have you attempted to reboot the phone? By powering the phone Off and back On, this can assist in refreshing the device settings. Does the Wi-Fi connection cut out on multiple networks? If so, I recommend removing your Wi-Fi saved list, then performing a new connection.
To remove the saved list, as soon as you enable Wi-Fi, you should see a list of all the networks you have ever connected to; press and hold your desired network, then tap Forget to remove the connection.
Also, as @iamarobot mentioned, rebooting your modem/router is an excellent trip to attempt. By powering your modem/router Off and back On, this can reset any connection settings from the mode to your phone.
Let us know how it works out and I hope you have a good day!
iamarobot
Guru
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462 Messages
7 years ago
IF you already tried rebooting the gateway(modem), you might need to call tech support for more assistance.
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ATTHelp
Community Support
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231.5K Messages
7 years ago
Hello @Nicholas2323!
These days, Wi-Fi is definitely a very important feature for our phones. Let’s take a look at a few steps to try and resolve this matter.
Since you started to notice the issue begin, have you attempted to reboot the phone? By powering the phone Off and back On, this can assist in refreshing the device settings. Does the Wi-Fi connection cut out on multiple networks? If so, I recommend removing your Wi-Fi saved list, then performing a new connection.
To remove the saved list, as soon as you enable Wi-Fi, you should see a list of all the networks you have ever connected to; press and hold your desired network, then tap Forget to remove the connection.
Also, as @iamarobot mentioned, rebooting your modem/router is an excellent trip to attempt. By powering your modem/router Off and back On, this can reset any connection settings from the mode to your phone.
Let us know how it works out and I hope you have a good day!
Shenoah, AT&T Community Specialist
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